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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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As Chief Financial Officer, Human Resources and Training, Shawn is responsible for all financial activities at CallTower. This includes managing the accounting and billing teams at CallTower. Shawn is also responsible for FP&A activities, financial reporting, equity administration, tax and regulatory compliance and managing our external audit. Shawn also oversees all HR and Training functions within CallTower. This includes overseeing payroll, employee benefits administration, employee onboarding and recruiting as well as internal and external training efforts. Shawn supports employees’ desire to continually improve, learn and grow, so the company can be known for its expertise.

Shawn has over 10 years of accounting and finance experience to CallTower. He is an active Certified Public Accountant with extensive experience in accounting and finance. Shawn joined CallTower from public accounting in the audit practise of Ernst & Young. His time in public accounting focused on auditing the financial statements and internal controls of large public technology companies in the San Francisco Bay Area. Shawn has extensive experience with accounting and finance processes, procedures and controls as well as financial statement preparation and presentation.

He holds both a Bachelors and Masters of Accountancy from Brigham Young University.

Shawn Hansen
Shawn Hansen

Shawn Hansen

Chief Financial Officer