Webex Go Features and Benefits Guide
Webex Go allows you to place Webex calls and enjoy the same familiar experience as on your cell phone. It extends the enterprise collaboration experience to personal mobile phones and other devices. Webex Go features enable you to:
- Make and receive calls with enterprise-grade features like compliant call recording.
- Keep personal and business phone numbers separate.
- Avoid using your personal data plan for business calls, as calls are routed over a mobile network for higher media quality.
Built for today’s mobile, bring-your-own-device (BYOD) world, Webex Go reduces IT burdens by turning personal mobile devices into secure endpoints on your business phone system. It provides centralised control and management via Control Hub, allowing IT admins to apply compliance policies and view analytics for business calls made on personal devices.
Webex Go Features
Enterprise-Grade Calling
Webex Go offers a rich set of Webex Calling features, including:
- Extension Dialing: Contact co-workers or groups by dialling their extension.
- Hold/Resume: Place a call on hold and resume it easily.
- Conference: Merge two calls into one or start a conference call from a 1:1 call.
- Call Pull: Move calls seamlessly between Webex devices.
- Compliance Call Recording: Admins can set recording policies based on business needs.
- Call Park/Retrieve: Park a call to resume it on another device or by another employee.
- Call Tracking: Missed calls appear in your mobile call history and connect to Webex voicemail.
- Presence: Your Webex availability shows “on-a-call” status during business calls.
- Custom Preferences: Set Webex Go as the default for specific contacts or prompt for selection.
Elevate Calls to Video or Meetings
Seamlessly move a Webex Go call to the Webex App for an engaging video call or meeting.
Benefits
Familiar Phone Features
Enjoy a native calling experience on your mobile phone without needing a separate app.
One-Device Communication
Eliminate the need to carry two phones by separating business and personal contacts on one device.
BYOD Support
Use your personal phone for business calls at no charge, freeing IT from issuing corporate mobile phones.
Enhanced Mobility
Keep your business identity front and centre while protecting personal privacy and extending business features to mobile calls.
IT Empowerment
Provide employees with flexibility and mobility while centralising management and control through a single pane of glass.
Simplified Compliance
Enable and apply compliance policies to mobile calls made with the business line on personal devices.