Conversational AI (CAI) Comparison Matrix
CAI Comparison Matrix Core CAI Capabilities Feature Description Omnichannel Supports multiple communication channels seamlessly. Voice Enables voice-based interactions. Chat Facilitates chat-based communication. SMS Supports text messaging for customer interactions. Email […]
CallTower Contact centre Solutions
CallTower specialises in Unified Communications as a Service (UCaaS), Collaboration, and Contact Center as a Service (CCaaS), offering advanced AI technologies and end-to-end professional and managed services. CallTower contact centre solutions empower businesses […]
Contact Center Buyer’s Guide
CallTower’s Contact Center Guide In today’s digital age, customer experience is critical for organisational success. CallTower’s contact centre solutions provide a comprehensive suite of tools to: This guide explores the […]