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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Microsoft 365 / Plan Comparison

Office/Microsoft 365 Licensing Features


Office 365 Enterprise Licensing Features

E5

  • Phone System:
    • Provides Telephony PBX Features.
    • Includes Auto Attendant, Call Queues, and Reporting.
  • Audio Conferencing:
    • Optional licence by individual.
    • Local dial-in number for meetings.
    • Ad-hoc conferencing.
  • CT Direct Routing:
    • Native integration optimised for voice.
    • Business continuity with direct routing.
    • Additional features**.

E3 + Add-ons

  • Phone System:
    • Provides Telephony PBX Features.
    • Includes Auto Attendant, Call Queues, and Reporting.
  • Audio Conferencing:
    • Optional licence by individual.
    • Local dial-in number for meetings.
    • Ad-hoc conferencing.
  • CT Direct Routing:
    • Native integration optimised for voice.
    • Business continuity with direct routing.
    • Additional features**.

E1 + Add-ons

  • Phone System:
    • Provides Telephony PBX Features.
    • Includes Auto Attendant, Call Queues, and Reporting.
  • Audio Conferencing:
    • Optional licence by individual.
    • Local dial-in number for meetings.
    • Ad-hoc conferencing.
  • CT Direct Routing:
    • Native integration optimised for voice.
    • Business continuity with direct routing.
    • Additional features**.

Microsoft 365 Small Business & Enterprise Licenses

Premium / Standard / Basic

  • Microsoft Business Voice:
    • Includes Phone System and Audio Conferencing licences.
  • Phone System:
    • Provides Telephony PBX Features.
    • Includes Auto Attendant, Call Queues, and Reporting.
  • Audio Conferencing:
    • Optional licence by individual.
    • Local dial-in number for meetings.
    • Ad-hoc conferencing.
  • CT Direct Routing:
    • Native integration optimised for voice.
    • Business continuity with direct routing.
    • Additional features**.

Additional Notes:

  • CT Direct Routing is also available for GCC High customers.
  • Additional Features include:
    • SMS Text.
    • Contact Center.
    • CRM.
    • And more.
Microsoft 365 Plan Comparison
Microsoft 365 Plan Comparison

Microsoft 365 / Plan Comparison