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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Connecting The World

Connecting the World: Stay Connected. Stay Ahead.

CallTower provides global enterprise-grade unified communications and collaboration solutions, combining global voice enablement with key business integrations to keep teams connected, productive, and flexible.


Global Enterprise Communication Solutions

  • Unified communications platform for calling, chatting, and video conferencing.
  • Seamless communication across teams, time zones, and projects.
  • 11 geo-redundant data centres for reliability and performance.
  • Services available in 85+ countries and 6,000 cities.

Microsoft Teams Integration

  • Multinational Microsoft Teams Phone System:
    • Direct Routing and Operator Connect solutions.
    • Single, unified global phone system for Office 365.
    • Direct dial and team collaboration from a single geographic number.
    • Number portability for existing PSTN numbers or allocation of new numbers.
  • Global Enterprise Voice Services:
    • High-quality network solutions with multiple layers of routing redundancy.
    • Direct integration with Azure for low latency and exceptional call quality.
  • One-Click Failover:
    • Ensures uninterrupted service during Microsoft Teams outages by forwarding calls to alternative devices or applications.

Cisco Webex Integration

  • Certified Cisco Calling Provider:
    • Global Cloud Connect for Webex Calling with integrated PSTN.
    • Support for Webex Calling, Webex Contact Center, and Webex Meetings.
    • Compatibility with enterprise-scale and high-volume deployments.
  • Benefits:
    • Reliable, high-quality services with seamless integration.
    • Support for speech IVR and bundling options.

Zoom Calling Integration

  • Unified Zoom Calling Experience:
    • Redirect existing voice circuits, trunks, and DIDs to the Zoom cloud.
    • Integration with CallTower Connect for easy provisioning and control.
  • Global PSTN:
    • Carrier-grade PSTN voice for domestic and international calling.
  • CallTower Zoom Advantage:
    • 20+ years of porting experience.
    • Cost savings by keeping internal calls on-net.

Global Enterprise Voice Services

  • International Geographic DIDs:
    • Local numbers available in most countries.
    • Alias numbers generated where local numbers are unavailable.
  • Global Teams Phone Service:
    • Direct integration with Azure and 24 global Points of Presence (POPs).
    • Low latency and high-quality calls across APAC, the Americas, and Europe.

CallTower Connect

  • Proprietary provisioning platform for admins and users.
  • Simplifies management of CallTower services and solutions.
  • Enables personalised control of communication platforms.

Key Benefits

  1. Global Reach: Unified phone systems and collaboration tools across 85+ countries.
  2. Reliability: Geo-redundant data centres and one-click failover for uninterrupted service.
  3. Flexibility: Seamless integration with Microsoft Teams, Cisco Webex, and Zoom.
  4. Cost Savings: On-net internal calls and efficient routing for reduced expenses.

Conclusion

CallTower’s global enterprise communication solutions empower businesses to stay connected and ahead by integrating enterprise-grade voice services with leading collaboration platforms like Microsoft Teams, Cisco Webex, and Zoom.

UCaaS Comparison Matrix
UCaaS Comparison Matrix

Connecting The World