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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

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There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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In response to Coronavirus disease (COVID-19), CallTower aligns with employers to enable no-cost remote business workforce strategies

CallTower provides no-cost Microsoft Teams Direct Routing licenses to meet workforce demand for collaboration due to Coronavirus. 

CallTower provides no-cost Microsoft Teams Direct Routing licenses to meet workforce demand for collaboration due to Coronavirus. 

March 11, 2020 

South Jordan, Utah –- CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, launches a proactive Microsoft Teams Direct Routing business-ready solution to meet remote workforce demands due to COVID-19. The decision to offer 90-days of free Teams Direct Routing was made to aid companies who need to move quickly to a remote workforce to continue to collaborate easily. 

“As many companies are already deciding to work remotely, collaboration is of utmost importance,” says CallTower’s Chief Revenue Officer, William Rubio. “Empowering business to stay connected with our 90-days of free Microsoft Teams Direct Routing will ensure that collaboration is enabled during these unprecedented times.  CallTower is prepared to support existing and new customers during this epidemic with our global/state of the art network. “  

CallTower was the first to deliver an integrated Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 US-based client services team. This solution ensures a personalised implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower’s monitoring and management services provide the highest quality user experience. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice serves into the Microsoft Cloud through Direct Routing. CallTower delivers missing key Microsoft Teams UCaaS feature gaps and functionality that is not available through other providers. With CallTower, Teams Direct Routing customers can also easily redirect calls in case of a Microsoft outage to an alternative number and stay connected.   

About CallTower
Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organisations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, Unified Communications and Collaboration solutions, including Cisco® HCS, Webex Meetings, Microsoft® Teams Direct Routing, Office 365, Native Skype for Business, CT Cloud, CT Cloud Boost,  and CT Cloud Meeting, powered by Zoom Video Communications for business customers. 

For more information, contact marketing@calltower.com. 

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Microsoft Teams Direct Routing
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In response to Coronavirus disease (COVID-19), CallTower aligns with employers to enable no-cost remote business workforce strategies