maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
Discover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
SupportWe have a dedicated 24x7x365 customer service team that is trained to help you
Network StatusView the Network Status for live updates on system performance and service status.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Client Success Escalation PathsAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
Wholesale ProgramRevolutionize communication and drive growth with our innovative Wholesale Program. Stay ahead of the curve in a competitive marketplace.
maximise your unified communications with our voice, contact centre, productivity tools, and network support.
CallTower’s Cloud Contact centres Make it Easy to Make Powerful connexions and Deliver Results.
Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number.
A revolutionary tool enabling users to easily personalise and control their CallTower services
We have a dedicated 24x7x365 customer service team that is trained to help you
Client Success Escalation PathAccess the client success escalation path, providing a strategic guide to promptly address and enhance your overall client experience.
ImplementationsExplore the Implementations for a detailed guide to efficiently deploy and optimise our solutions.
Support Escalation PathExplore the technical support escalation path to efficiently navigate and resolve issues with step-by-step guidance.
Billing Escalation Pathcheque out the Billing Escalation Path for swift resolution and guidance on addressing billing-related inquiries effectively.
Network StatusView the Network Status for live updates on system performance and service status.
Sales Escalation PathNavigate the sales escalation path to expedite issue resolution and receive tailored support for your sales-related inquiries.
Solutions centreDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Updates & NotificationsReceive timely CallTower solution updates, latest information and alerts to stay informed about important changes and announcements.
Implementation Escalation PathExplore the implementation escalation path for a structured guide to efficiently address and resolve issues during the implementation process.
Client Support PlanExplore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Bill centreExplore for a streamlined experience managing and understanding your invoices and billing information
Billing questions, payments, disputesFind essential information about billing inquiries, payment terms, and dispute resolution for your account.
CallTower TrainingComprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
CallTower, Inc. Terms of UseDiscover a comprehensive Solutions centre, offering a hub of resources and information to address your needs and challenges effectively.
Website Privacy PolicyReview the information on how we safeguard your personal data, ensuring transparency in our services.
WebinarsVisit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Services Level Agreements (SLA)Comprehensive details on CallTower’s Customer SLA, including scheduled maintenance windows for solution updates.
California Consumer Privacy ActCheck out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
FAQBrowse the FAQ webpage for quick answers to common questions about our products and services.
Customer Proprietary NetworkExplore the Customer Proprietary Network webpage for secure and customised communication solutions.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
CallTower's Rebiller Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
GTxRevolutionize communication and drive growth with our innovative Wholesale Program. Stay ahead of the curve in a competitive marketplace.
Offering industry-leading Unified Communications as a Service (UCaaS),
Contact centre as a Service (CCaaS), and Collaboration solutions.
Empowered by 25+ Key Business Integrations
Providing and designing an
environment where these solutions can work together for unified, connected communication
Improving collaboration and productivity
Enabling customers with a choice (down to the user level)
Empowering a secure and seamless user experience
Integrating communications in the digital workplace
Delivering powerful solutions to address today’s businesses.
Administrative provisioning through CallTower Connect, our proprietary portal.
A revolutionary tool enabling users to easily personalise and control their CallTower services
Simplifying Technology Management
At CallTower, we empower our customers to effortlessly navigate the ever-evolving landscape of technology through our user-friendly portal, Connect. Developed in-house, this cutting-edge proprietary system offers a seamless experience, allowing our customers to administer services without the need for specialised expertise or external consultants to manage their communication solutions. Say goodbye to the complexities and uncertainties associated with managing multiple technologies.
Experience the unmatched power of global voice enablement and seamless business integrations with CallTower. As a leading provider of unified communication and collaboration solutions, we empower organisations worldwide to elevate their communication capabilities to new heights.
At the heart of our service is our extensive network infrastructure. Powered by 14 geo-redundant data centres strategically located around the globe, CallTower ensures unparalleled connectivity to over 6,000 cities in 70 countries. Wherever your business takes you, we’ve got you covered.
Click Here to read more testimonials.
CallTower helped us make the smooth transition from an inhouse outdated vendor specific telephony to an advanced cloud based platform and are now our telephony provider. Everyone involved has been polite, professional, efficient and accommodating to our needs.
Read moreWe transitioned over from Comcast Voice Edge (don't recommend). The transition process to teams phone was relatively smooth and they helped guide us through the entire process. Their support seems to be helpful and responds quickly. We've only been using them for a month or so, but our situation is already better than when we had Comcast as our provider.
Read moreSo far I never issue with using call tower number. Also users never complained about it, make my life easy to manage by just creating the ticket and get response right back in few mins. Also as administrator I had issue with changing plan and support helped me over the call right away.
Read moreI really enjoyed the Project Management Dashboard that our CallTower PM worked with us on and the effective and prompt communication. We also greatly appreciated the flexibility when needing to set up calls to gain more clarification on specific processes and required information.
Read moreThe switching from our previous provider over to CallTower was as seamless as promised. The group of people that helped us get things set up were VERY helpful and still able to be contacted even after we were fully transferred over.
Read moreThe CallTower Team was very responsive in answering all of our questions regarding conferencing options and the choice to use our GCCH Microsoft Teams Conferencing. They explained how the service works and how the meeting invite emails with contain the assigned phone number for call in ability and to host a meeting in Teams.
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