Melinda brings extensive experience in Business Communication Technologies Account Management and Client Success to a diverse client base. Upon receiving her Bachelor of Arts in Elementary Education from the University of Utah, Melinda started her career as an educator. In 2007, Melinda’s passion as an educator led her into a B2B role at Comcast, where she advised and cultivated relationships with IT decision makers who required advanced communication systems. In 2014, Melinda joined the CallTower team as an Inside Sales Manager, where her strong desire to ensure customers received an exceptional client experience shined. Melinda, quickly advanced at CallTower working with Enterprise Customers as a Senior Client Success Manager. In November, 2021, Melinda was promoted to Senior Manager, Client Success, where she spearheads and manages CallTower’s team of client success champions.
Email: mhicks@calltower.com