CX in the Age of AI | Genesys
Customer Experience in the Age of AI Go beyond the hype and turn AI into a competitive advantage. Making AI Work for CX Forward-thinking organizations have been leveraging artificial intelligence (AI) for […]
CT Contact Center
CT Contact Center: Enhancing Communication and Collaboration in Microsoft Teams In today’s fast-paced business world, effective communication and seamless collaboration are essential for success. With the rise of remote work […]
CT Contact Center – Dynamic Notification
Dynamic Notification: Feature Summary CallTower’s Dynamic Notification tool, part of the CT Contact Center suite, provides an efficient way to automate outbound notifications via voice, SMS, or email. It allows businesses to contact […]