Learn More

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

Learn More

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

Learn More

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

Learn More

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

Learn More

Remote Workforce eBook

Overview

In a competitive global economy, enabling a remote workforce can save money, improve productivity, and attract top talent. With easy-to-use, cost-effective technology solutions, empowering employees to work remotely is now a seamless process.


Key Benefits of a Remote Workforce

1. Productivity

  • Willingness to Work Overtime:
    • 53% of remote employees are willing to work overtime compared to 28% of on-site employees.
  • Remote employees are motivated to go the extra mile for the flexibility of working from anywhere.

2. Turnover

  • Remote work is a desirable perk that helps retain top talent.
  • Job Satisfaction:
    • 73% of remote workers report higher job satisfaction.
    • 53% of remote workers are not considering leaving their jobs, compared to 54% of in-house employees who are looking for new opportunities.

3. Talent

  • Expands hiring options beyond geographic limitations.
  • Video conferencing enables HR managers to find top talent outside the commuting radius.

4. Wellness

  • Fewer absences during cold and flu season.
  • Lower stress levels and improved work-life balance for remote employees.

5. Savings

  • For Companies:
    • Reduced costs on office real estate, furniture, janitorial services, electricity, and tech maintenance.
  • For Employees:
    • Remote employees save $2,000–$7,000 annually on transportation, clothes, food, and childcare.

Communication Solutions for Remote Work

1. Microsoft Teams

  • CallTower is a Microsoft Gold Partner providing cloud voice solutions.
  • Features:
    • Voice enablement for Microsoft Teams through Direct Routing and Operator Connect.
    • Unified Microsoft Teams UCaaS and Contact Center solutions.
    • Seamless integration for geographically dispersed workforces.

2. Cisco Solutions

  • Cisco Webex:
    • Integrates video meetings, group messaging, file sharing, and whiteboarding into a single experience.
    • Supports mobility, messaging, conferencing, and presence management.
  • CallTower’s Cisco Offerings:
    • High-quality, scalable web and video capabilities.
    • Secure IP telephone systems for businesses of all sizes.

CallTower Connect

Manage Technologies with Ease

  • A user-friendly portal developed in-house for managing CallTower services.
  • Accessible via web browser, mobile, or desktop.

Key Features:

  • Simplified panel for quick changes (e.g., call forwarding, password management, speed dial assignments).
  • Reduces administrative workload by enabling users to make changes without support calls.

Powerful Communication Tools:

  • Customizable phone features with just a few clicks.
  • Built for speed and ease of use.

Why Choose CallTower?

  • CallTower provides advanced communication tools to support remote workforces.
  • Solutions are designed to reduce costs, improve productivity, and enhance collaboration.

Ready to Empower Your Remote Workforce?

Contact CallTower to explore how their solutions can help your business thrive in a remote or hybrid work environment.

eBook
eBook

Remote Workforce eBook