The GCC High Feature Gap
Microsoft 365 offers four cloud environments, each tailored to different user needs and security levels:
- Microsoft 365 (Commercial): The standard cloud environment for most users.
- Microsoft 365 GCC (Government Community): Designed for general government users.
- Microsoft 365 DOD: A cloud environment authorized for Impact Level 5 in Azure Government, exclusively for DOD personnel.
- Microsoft 365 GCC High: Created for other agencies and contractors requiring high security but not classified as a “high side” environment.
Key Gap:
- Microsoft Calling Plans and audio conferencing are unavailable in GCC High.
- CallTower Solution: Provides compliant VoIP solutions, enabling DOD contractors to meet ITAR and CMMC requirements on a single platform.
Microsoft 365 GCC High
- Purpose:
GCC High is a secure data enclave of Office Commercial, meeting federal high-impact requirements. - Compliance:
- FedRAMP High.
- NIST 800-53.
- ITAR and CMMC standards.
- Feature Parity:
Microsoft does not offer calling plans in GCC High due to compliance restrictions.
CallTower’s Role:
- The only proven voice provider delivering cloud-based Direct Routing in GCC High since 2019.
- Offers Microsoft Teams Direct Routing for secure team collaboration.
Teams Direct Routing in GCC High
- Compliance:
Meets government requirements for cloud services, including:- Rational separation of customer content from commercial Office 365 environments.
- US-based data storage.
- Support by screened Microsoft staff with temporary access only after customer approval.
- Capabilities:
- Adds voice and audio conferencing to GCC High environments.
- Enables direct communication with external users.
The CallTower Advantage
- Voice-Optimized Network:
- Provides service, manages network upgrades, and integrates technology with 24/7/365 monitoring by Network Operations Centers.
- Offers redundant connections through leading providers for global connectivity.
- SIP Trunking:
- Dedicated lines and global SIP Trunking.
- Ensures maximum uptime with dynamic application failover.
