CT Text for Webex Calling
Overview
CT Text for Webex Calling allows you to send and receive SMS and MMS directly from Webex by Cisco. It supports:
- SMS text in 60+ languages.
- Emergency notifications.
Features
1. SMS Text Messaging for Webex
- Enhance Webex with 2-way SMS text messaging.
- Works on every cell phone for maximum reach and impact.
2. SMS Text to Webex Contacts
- Instantly connect with:
- Webex by Cisco contacts.
- Contacts saved in CT Text.
3. Text from Individual and Shared Inbox Numbers
- Use:
- Personal Numbers: For private text conversations.
- Shared Inboxes: For team-wide visibility of incoming/outgoing texts.
- Shared inboxes allow all team members to respond using one number.
4. Add SMS Text to Webex Channels
- Use the CT Text Bot to:
- Send texts from any Webex channel.
- Receive alerts for new messages, no matter where you’re working in Webex.
5. One Number, Multiple Applications
- Each personal or shared inbox gets a dedicated number.
- Numbers can be local and are generated from a secure cloud message service.
6. Text-Enable Your Existing Phone Number
- Use your existing business number for both calls and texts.
- Contacts can reply via text or call the same number.
- Available for US & Canada only.
7. All-in-One Contact Management
- Consolidate contacts from:
- Webex.
- Imported contact lists.
- Manage all conversations in one place for easy searching and texting.
What’s Included in CT Text for Webex
Contact Manager App
- Find and text any contact stored in Webex or imported lists.
- Manage all conversations in one place.
Group Inbox
- Receive alerts on your Webex client or mobile device for new SMS texts.
Text Messaging Bot
- Send and receive text messages, get notifications, and reply directly from Webex.
Group Messaging
- Message up to 10 phone numbers simultaneously.
Virtual Number
- Choose a virtual number in your area code or country for 2-way SMS texting while keeping your personal number private.
Your Own Number
- Use your existing phone number for both calls and texts.
Text Translation
- Translate messages into 60+ languages for seamless communication.
Secure Access
- Messages and data are protected by Cisco authentication, eliminating the need for additional user access maintenance.
Messaging Archive
- Download or email messages for legal compliance and conversation history.
MMS Support
- Send and receive SMS and MMS directly from Webex.
CT Text Packages
Basic
- Shared and personal inboxes.
- Includes a bot.
- Send and receive SMS/MMS.
- Archiving (non-local).
Standard
- Everything in Basic.
- Mobile access (Android & iOS).
- Access to messaging app.
- Contacts saved.
- Outlook contact lookup.
- Sharing contacts (Outlook).
- Power Automate connector.
- Exporting.
- Text assignments.
Professional
- Everything in Basic & Standard.
- Text translation.
- Group chat (up to 10 numbers).