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Cloud Contact Center Options with Quick Deployment in Response to Coronavirus Disease (COVID-19)

by | Apr 7, 2020 | 0 comments

CallTower announces CT Cloud Contact Center solution with 1-month free service, no implementation fees and rapid provisioning to keep employees connected and working while taking emergency precautions due to COVID-19 (Coronavirus).

April 7, 2020

South Jordan, Utah – CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, announced today a cloud contact center solution with quick deployment. CallTower is enabling remote workers with their CT Cloud Contact Center solution, with 1-month free service, no implementation fees and express deployment to keep employees connected and working while taking emergency precautions due to COVID-19 (Coronavirus).

To further enable the anticipated changes to workplace behavior under WHO, CDC, and other local health department guidelines and precautions due to COVID-19, many companies have mandated that employees work from home whenever possible. Many businesses have older contact center technology that will not fully support a remote workforce. To assist these businesses, CallTower is providing customers with a program through April 30, 2020, that will enable customers to move to our Cloud Contact Center product and take live traffic within 2-5 business days. CallTower is empowering businesses to continue to service their customers with a fully remote workforce. 

This program will include:

  • Contact center provisioning within 2-5 business days of order (timeline based on basic IVR routing configurations only. Advanced IVR configurations to be completed in 2-4 weeks)
  • No Implementation fees 
  • One-month free service

“Today, empowering businesses to quickly and easily go remote with their entire workforce is imperative,” said CallTower’s Chief Revenue Officer, William Rubio. “We are proud to provide CT Cloud Contact Center to address the rapid need to support the remote workforce, as well as enabling business with free, no-commitment video conferencing options.”

CallTower recently announced offerings of no commitment, no strings attached CT Cloud Meeting powered by Zoom (with user-data privacy), and Cisco Webex Meeting solutions, with quick deployments, available to businesses through June 30, 2020. Access the Video Conferencing Center to get started.

About CallTower 

Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, Unified Communications and Collaboration solutions, including Cisco® HCS, Microsoft® Teams Direct Routing, Office 365, Native Skype for Business, CT Cloud, CT Cloud Boost, and CT Cloud Meeting powered by Zoom for business customers.

For more information, contact marketing@calltower.com.