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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

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Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Experience the Power of Secure Communication with MS Teams Direct Routing for GCC High

Introduction to CallTower’s GCC High

CallTower’s Microsoft Teams Direct Routing for Government Commercial Cloud High (GCC High) is a unified communications and collaboration platform designed for customers with the highest security requirements. It provides secure voice, video, messaging, and meetings, all in one place. Built on Microsoft Teams and running on Microsoft Azure Government, GCC High offers:

  • Enhanced security and compliance.
  • The same features as Microsoft Teams with additional layers of protection.

What is Microsoft Teams Direct Routing?

Direct Routing is a feature in CallTower’s Microsoft Teams solution that allows users to:

  • Make and receive calls through the Public Switched Telephone Network (PSTN) using a certified Session Border Controller (SBC).
  • Seamlessly integrate calling within the Teams app.
  • Achieve flexibility and cost savings compared to traditional phone systems.

CallTower’s GCC High Solutions

CallTower is the only provider enabling cloud-based Teams voice in GCC High, offering:

  • Conferencing and PSTN via Microsoft Teams Direct Routing.
  • Dial-in options for conferences, callbacks, and adding participants via phone.

Benefits of CallTower’s GCC High Solution

  1. Improved Collaboration:
    • Unified communication and collaboration platform.
    • Enhanced communication and productivity.
  2. Increased Security:
    • Additional layers of security and compliance not available in other cloud services.
  3. Flexibility:
    • Direct Routing provides greater flexibility and cost savings.
    • Access to communication tools (video meetings, messaging, file sharing) from anywhere, on any device.

Understanding the Security Features of GCC High

  1. Encrypted Communications:
    • All communication is encrypted in transit and at rest.
  2. Advanced Threat Protection:
    • Protection against malware and phishing attempts.
  3. Compliance:
    • Meets stringent industry standards, including HIPAA, FEDRAMP, and CJIS.

Cost Considerations for CallTower GCC High and Direct Routing

  • Pay-per-user pricing model:
    • Users only pay for what they use.
  • Reduced hardware costs:
    • No need for additional hardware, making it an affordable option.

CallTower Advantage

  • Optimized network and platform for voice.
  • 24/7/365 Tier 1 & Tier 2 support.
  • Seamless porting from any platform.
  • Re-route phone numbers during Microsoft outages.
  • Emergency services in 36 international countries.
  • No networking or edge equipment required.

Conclusion

CallTower GCC High and Direct Routing are ideal for organizations with high security requirements, remote workers, or those seeking to improve collaboration and productivity. With additional layers of security, compliance, and flexibility, it is a reliable and cost-effective solution.


For More Information

GCC High
GCC High

Experience the Power of Secure Communication with MS Teams Direct Routing for GCC High