CT Contact Center Features Matrix
Explore the CT Contact Center Features Matrix to discover essential tools for optimizing customer service workflows. Platform Features Agent Shift Management & Collaboration Status & Queue Management Task Management & […]
CT Contact Center Pro Datasheet
CT Contact Center Pro: Enhance Your Interactions, Insights, and Customer Engagement The CT Contact Center Pro package offers advanced features like self-service capabilities, skills-based call routing, and historical reporting. Optional […]
CT Contact Center Elite Datasheet
CT Contact Center Elite: Deliver the Ultimate Customer Experience CT Contact Center Elite is a full-featured omnichannel solution designed for sophisticated customer experience needs. It includes voice, SMS, chat, email, […]