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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Step-by-Step Deal Registration Guide

CT Partner Hub Guide

The CT Partner Hub Guide provides a step-by-step walkthrough to help partners seamlessly set up their profiles, navigate the portal, and maximize tools like the Content Hub and Deal Registration for streamlined collaboration and success.


  1. Click on the link provided via email or on the partner portal informational page.
  2. Enter your company name and email.
    • Note: If the company name differs from CallTower’s internal Salesforce records, your account will not be created. Contact CTpartnerhub@calltower.com for assistance.
  3. Follow the steps under Navigating the Portal.

Accessing Account via Invite

  1. Click on the link provided via email and create your credentials.
    • Note: Your profile is already set up; you just need to personalize your login credentials.
  2. If you encounter any error messages, contact CTpartnerhub@calltower.com.
  3. Follow the steps under Navigating the Portal.

Navigating the Portal

Welcome to the CT Partner Hub! Once logged in, you’ll see a dashboard with the following options:

1. Messages

  • A revolving section featuring curated, new, and important content.
  • Quick access to the latest educational pieces.

2. Content Hub

  • A library of educational materials organized by capabilities and platforms.
  • Features include:
    • Favoriting helpful pieces for easier access.
    • Downloading and sharing content.
    • Co-branding options available by contacting mdoner@calltower.com.

3. Deal Registration

  • Register new deals, track existing ones, and view a custom dashboard with data and analytics.
  • Tips for Deal Registration:
    • Enter as much information as possible.
    • For required fields where information is unavailable, enter “N/A.”
    • If unsure of your CallTower contact, check the Global Sales Map in the Content Hub or enter “N/A” for team assignment.

Additional Resources

  • Discover More: Watch the on-demand webinar to learn more about the CT Partner Hub.
  • For further assistance, contact CallTower via the provided email addresses.
Guide
Guide

Step-by-Step Deal Registration Guide