Microsoft Teams Direct Routing

CallTower delivers an International Integrated Microsoft 365 Native Microsoft Teams experience
Direct Routing

CallTower’s Microsoft Teams Calling Plans

CallTower has been voice enabling Microsoft solutions for years. As a Microsoft Modern Work and Solutions Partner providing cloud voice solutions, our monitoring and management services ensure the highest quality user experience. Globally, CallTower is one of few organizations certified to provide voice with Microsoft Teams.

Operator Connect

CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Microsoft 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a literal turnkey solution for our new phone system.

Richard Wilhite
System Administrator Supervisor, Allen Press

The CallTower Advantage

Multiple direct private connections to Microsoft

Global carrier connections with 15+ voice carriers and 30+ Internet peering partner

CallTower’s network and platforms completely optimized for voice

Emergency services in 30+ Countries

Re-Route phone calls to other devices when Microsoft has an outage

SMS and CRM integration

Managed Direct Routing service through geo-redundant hosted SBC’s

Porting between customer’s PBX to Teams by CallTower

Live training and 24/7/365 support

Analog device support – faxes, paging, door buzzers, security gates, credit card machines

No networking or edge equipment needed