CallTower adds voice enablement to Microsoft Office 365 with Teams offerings, bringing customers more flexibility and richer collaboration between Microsoft applications
|December 4, 2018
South Jordan, UT and Boston, MA – CallTower, a global leader in delivering cloud-based enterprise-class unified communications and collaboration solutions, announced today a Microsoft Teams Calling Plans. CallTower delivers an integrated Office 365 Microsoft Teams experience with global calling plans empowered by a US-based client services team, ensuring a personalized implementation, adoption, training and support strategy.
CallTower has been voice enabling Microsoft solutions for years. As a Microsoft Gold Partner providing cloud voice solutions, CallTower’s solution enables analytics monitoring and management services ensuring the highest-quality user experience.
The Microsoft Teams Phone System, powered by CallTower, enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. Direct Routing empowers the ability to leverage CallTower’s preferred rates and unlocks the full potential of a Microsoft Teams Phone System.
According to CallTower’s VP of Product and Account Management, Jason Ulm, “We are thrilled to enable Microsoft Teams voice solution options to our customers. Teams is truly a breakthrough for cloud-based collaboration, with CallTower’s voice enablement through Direct Routing. We can now offer customers the ability to fully maximize Microsoft collaboration features with the flexibility and scale of Microsoft Teams, and leverage their existing voice assets with CallTower’s 24/7/365 US-Based Support for Microsoft products.”
“This revolutionary solution is enabling borderless Office 365 collaboration with voice within the Teams application,” says CallTower’s Chief Revenue Officer, William Rubio. “Unified Communications solutions are enabling enterprises around the globe to become more collaborative, productive and efficient, and Microsoft Teams is a game-changer in this transformation.”
CallTower exists to enable people to easily connect to transact business communications. Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, Unified Communications and Collaboration solutions, including Cisco® Unified Communications Manager, Native Skype for Business, Microsoft® Teams, CT Cloud, CT Cloud Boost, Office 365 and Zoom Video Communications for business customers.
CallTower enhances our clients’ strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks solutions into one reliable platform.
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