Operator Connect for Microsoft Teams.
Operator Connect delivers PSTN access to Microsoft Teams users, to deliver an enhanced customer experience.
Looking for a different Microsoft Teams Calling Solution?
Direct Routing
GCC High
ENABLING TEAMS AS A PRIMARY PHONE SYSTEM
Operator Connect allows Microsoft Teams administrators to open the “Operators” tab in the Teams admin center to connect calling services, acquire phone numbers, and assign users. Operators, such as CallTower, will provide technical support and manage the voice network and infrastructure. Operators can also enable PSTN voice services in regions currently unavailable through Microsoft Calling Plans. Implementation of voice services can be online in a matter of hours.
OPERATOR CONNECT BENEFITS –
LEVERAGE EXISTING CONTRACTS OR FIND A NEW OPERATOR
You keep your preferred operator and contracts or choose a new one from a selection of participating operators to meet your business needs.
FASTER, EASIER DEPLOYMENT
You can quickly connect to your operator and assign phone numbers to users -– all from the Teams Admin Center.
ENHANCED SUPPORT AND RELIABILITY
Operators provide technical support and shared service level agreements to improve support service, while direct peering powered by Azure creates a one-to-one network connection for enhanced reliability.
OPERATOR-MANAGED INFRASTRUCTURE
Your operator manages the PSTN calling services and Session Border Controllers (SBCs), allowing you to save on hardware purchase and management.
THE CALLTOWER ADVANTAGE –
Full digital journey in the Microsoft Teams Admin Center for simple and quick deployment
CT CLOUD RECORDING
UC Compliance
More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way
Enterprise Call Recording
From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.
Our award-winning CT Coud Recording platform was the very first cloud-native solution, revolutionizing enterprise call recording forever. Cloud-based recording allowed companies to decentralize operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.
CallTower Connect simplifies the set-up and management of CallTower services like Microsoft Teams – facilitated within one easy to use online or mobile app. The provisioning application is launched by an end-user or company administrator to add or manage CallTower hosted services. The workload of administrators decreases as users gain access to a simplified panel where changes to Microsoft Teams can be made without a call to support.
DEVICES
CallTower’s feature rich Microsoft Teams solutions provide options that can fit your business needs along with a wide range of Poly, Yealink and other Microsoft integrated devices.
AWARDS
Learn more about the awards CallTower has received for its Native Microsoft Teams solution