Microsoft 365 / Plan Comparison

Office/Microsoft 365 Licensing Features

Office 365 Enterprise Licensing Features

E5

• Phone System:
  • Provides Telephony PBX Features.
  • Includes Auto Attendant, Call Queues, and Reporting.
• Audio Conferencing:
  • Optional license by individual.
  • Local dial-in number for meetings.
  • Ad-hoc conferencing.
• CT Direct Routing:
  • Native integration optimized for voice.
  • Business continuity with direct routing.
  • Additional features**.

E3 + Add-ons

• Phone System:
  • Provides Telephony PBX Features.
  • Includes Auto Attendant, Call Queues, and Reporting.
• Audio Conferencing:
  • Optional license by individual.
  • Local dial-in number for meetings.
  • Ad-hoc conferencing.
• CT Direct Routing:
  • Native integration optimized for voice.
  • Business continuity with direct routing.
  • Additional features**.

E1 + Add-ons

• Phone System:
  • Provides Telephony PBX Features.
  • Includes Auto Attendant, Call Queues, and Reporting.
• Audio Conferencing:
  • Optional license by individual.
  • Local dial-in number for meetings.
  • Ad-hoc conferencing.
• CT Direct Routing:
  • Native integration optimized for voice.
  • Business continuity with direct routing.
  • Additional features**.

Microsoft 365 Small Business & Enterprise Licenses

Premium / Standard / Basic

• Microsoft Business Voice:
  • Includes Phone System and Audio Conferencing licenses.
• Phone System:
  • Provides Telephony PBX Features.
  • Includes Auto Attendant, Call Queues, and Reporting.
• Audio Conferencing:
  • Optional license by individual.
  • Local dial-in number for meetings.
  • Ad-hoc conferencing.
• CT Direct Routing:
  • Native integration optimized for voice.
  • Business continuity with direct routing.
  • Additional features**.

Additional Notes:

• CT Direct Routing is also available for GCC High customers.
• Additional Features include:
  • SMS Text.
  • Contact Center.
  • CRM.
  • And more.