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Microsoft 365

Boosting Productivity and Collaboration in the Cloud
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Teams

Enterprise-Grade Services

With Microsoft 365, powered by CallTower, you can work faster, find exciting new ways to communicate, build deeper insights, and share information using your favorite devices. Simply put, you will have business tools that work as hard as you do.

Microsoft 365 provides a cost-effective, cloud-based solution that keeps your data, services, and applications secure. Adding telephony and conferencing to your 365 license delivers an additional layer of cost savings.  It brings enterprise-grade services to organizations of all sizes, from online meetings to collaboration to sharing documents to business-class email. 

Why get your 365 licensing from CallTower? We handle the move of voice to our Microsoft Teams Operator Connect or Direct Routing with our Certified Engineers in Microsoft Voice networking and PSTN connectivity. CallTower can be your single point of contact for 365 and Voice, plus seamless license migration. 

Why get your 365 licensing from CallTower

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Fully Managed Voice Migration to Teams

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CallTower’s Microsoft Certified Solution Architects Design your Teams Platform

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Single Point of Contact for 24/7/365 Support: MS 365, Exchange & Voice

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Use CallTower Connect (Admin Portal)

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Managed and Professional Services

CallTower provides design and migration support

Migration Active Directory (AD) 

Project Management

  • Email Management
  • SharePoint
  • OneDrive
  • Migrate from current MPN, Onsite Exchange, G Suite, IMAP, POP3, Zimbra, OpenXchange

Consolidation of multiple domains

  • Integration of existing A
  • Configuration of Azure AD

Email domain

Support Service Level Agreement

24/7/365 Support

 

Issue Priority CallTower Response Time Microsoft Response Time
Critical P1 15 Minutes 1 Hour
High P2 30 Minutes 4 Hours
Non-Critical P3 4 Hours No Commitment
Non-Critical P4 1 Business Day No Commitment

Why be a part of CallTower’s cloud solution provider (CSP) program

 Email Domain With CallTower CSP Without
Design, training, and deployment assistance with MS Teams Collaboration or Collaboration and Meetings Included CallTower Professional Services

Design, training, and deployment assistance with migration to Teams and CallTower Direct Routing

 Included CallTower Professional Services

Single point of contact for Teams and Microsoft 365 support. CallTower will work your issue to resolution

 Included Engage Microsoft as necessary for support non-CallTower issues

24 x 7 Service Team with case management available via Self Service portal, Email, Chat, or Phone

 Included Engage Microsoft as necessary for support of non-CallTower issues

Microsoft 365 provisioning integration. Provision Direct Routing using CallTower Connect.

 Included Not available

Single bill for all CallTower solutions, including Microsoft 365 licenses

 Included Not available

Manage Microsoft 365 licensing through CallTower Connect

 Included Not available
Quick Links MS Teams Webex Zoom