UCaaS Solutions
Maximize your unified communications with our voice, contact center productivity, and network support
Microsoft Solutions
All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing
Key Integrations
Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number
CX / CCaaS
Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.
CallTower Connect
A Revolutionary tool enabling users to easily personalize and control their CallTower Services
Solutions Center
Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
24/7/365 Support
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Updates & Notifications
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Network Status
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Support Escalation Path
Technical support escalation for critical issues
Implementation Escalation Path
Project implementation and deployment issues
Sales Escalation Path
Sales inquiries and contract negotiations
Billing Escalation Path
Billing disputes and account management
Client Success Escalation Path
Strategic account growth and optimization
Company & Learning
About Us
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
CallTower Training
Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
Webinars
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Support & Billing
FAQs
Browse the FAQ webpage for quick answers to common questions about our products and services.
Bill Center
Explore for a streamlined experience managing and understanding your invoices and billing information.
CallTower, Inc. Terms of Use
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Service & Compliance
Services Level Agreement
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Customer Proprietary Network
Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
Billing questions, payments, disputes
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
Partner Program
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner Portal
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency Program
Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP Program
CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
Amplify your Zoom Experience with Voice. Customer focused and Zoom approved
Stay Connected. Stay Ahead.
CallTower delivers a unified, simplified, fast and high-quality Zoom Calling experience. Zoom’s Calling allows you to redirect your existing voice circuits, trunks and DIDs with CallTower to the Zoom cloud. With CallTower Connect, a revolutionary provisioning platform that enables admins and users to easily personalize and control their CallTower services and solutions, give your communications platforms a voice with purpose-built cloud collaboration with our award-winning, world-class, carrier-grade PSTN voice.
Zoom
Zoom Calling is a unified, simplified, fast high-quality calling experience. Zoom bring your own carrier (BYOC) allows you to keep your current PSTN provider so you can redirect your existing voice circuits/trunks to the Zoom cloud.
CallTower Connect
CallTower Connect is a revolutionary provisioning platform that enables admins and users to easily personalize and control their CallTower services and solutions.
Current Customers Login to Connect
New Customers Let’s Get Zoom
Global PSTN
Give your communications platforms a voice with purpose-built Cloud Collaboration with our award-winning, world-class carrier-grade PSTN Voice.
Enable Your Own Zoom Calling Service
By interfacing with the ZOOM API through CallTower Connect and acting as the “front end” for a partner’s network, CallTower does all the heavy lifting, essentially meshing CallTower’s carrier-grade redundant network delivering the most optimal routing and resilient delivery of services through Zoom Calling.
The CallTower Advantage
CallTower has a dedicated Telecom Team with more than 20+ years of porting experience ++
more than 25-key integrations through CallTower Connect
Full digital journey in the Zoom Admin Center for simple and quick deployment
E911 Emergency Services & Compliance Recording
Provision through Connect in minutes and assign phone numbers to your users
Smooth transition from your existing telephony to Zoom Phone System
Key add-ons like Operator Console and Call Recording
Carrier-class 24/7/365 technical support and shared service level agreements with Microsoft
No equipment is required on site, including SBC’s, saving capital expense
Direct Connectivity to Zoom
Replace multiple local telco contracts to consolidate voice services
Central or local billing service
Extensive carrier connections with 15+ Voice carriers and 30+ Internet peering partners
CallTower Connect – As a self-provisioning portal with Analytics around calling
