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UCaaS Solutions

Maximize your unified communications with our voice, contact center productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
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Key Integrations

Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
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CX / CCaaS

Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact Center
Genesys Cloud
Webex Contact Center
Ascend Teams Contact Center
CT Contact Center
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CallTower Connect

A Revolutionary tool enabling users to easily personalize and control their CallTower Services

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Solutions Center

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
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24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
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Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
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Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
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Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
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Support Escalation Path

Technical support escalation for critical issues
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Implementation Escalation Path

Project implementation and deployment issues
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Sales Escalation Path

Sales inquiries and contract negotiations
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Billing Escalation Path

Billing disputes and account management
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Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

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About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
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CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
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Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

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FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
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Bill Center

Explore for a streamlined experience managing and understanding your invoices and billing information.
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CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

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Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
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Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
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Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

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Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
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California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritizing the protection of consumer privacy.
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Partner Program

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Why Partner With CallTower?

At CallTower, we consider our partners to be part of the family. Our success is rooted in designing partner programs that provide outstanding support to your customers, leading to a mutually beneficial and financially rewarding partnership.
Become a Partner
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Power Partners | Elevate Your Business with CallTower

At CallTower, we redefine partnerships!

Teaming up with CallTower offers unique benefits that set you on a path to achieving your highest goals and elevating your business to new heights.  In today’s competitive market, selecting the right partner program can catalyze your business’s growth and success.

CallTower offers an unparalleled opportunity with two dynamic programs: Agency (Channel), and MSP, complete with our state-of-the-art GTx Portal. Each program is meticulously crafted to cater to specific business needs, offering distinctive features, incredible benefits, and unmatched opportunities for expansion. This guide is your gateway to discovering which program perfectly aligns with your business aspirations. Dive in and unlock the potential of a partnership that propels your success to new height

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Unlock top-tier technology solutions from Cisco, Microsoft, and Zoom.

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Enjoy the industry’s most generous commissions for continuous growth.

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Win big with exclusive sales contests offering tickets to premier events and dream vacations.

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Benefit from dedicated Account and Implementation Management for seamless success.

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Access cutting-edge training and marketing resources to boost your closure rates.

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Experience top-notch ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ customer support, guaranteeing lasting client satisfaction

Agency (Channel) Program
MSP Program
Quote-Solid_icn

When reviewing the modernization needs of Blooms Today, I knew CallTower would have a solution to meet them,” Rose stated. “CallTower excels at tailoring their solutions instead of forcing customers to work with something incompatible. CT Cloud Voice was the solution we needed.

Rose Bryan
Managing Partner, Agila Pro Consulting

Download Case Study

CallTower Partner Portal

Get access to general CallTower information, promotions, support documentation, marketing materials, on-demand access training videos, upcoming webinar registration, and much more.

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Current Promotions & SPIFFS

At CallTower our partners are part of our family. We believe that the secret to our success is treating our partners well, providing great support to their clients and making the relationship financially rewarding.

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Partner Program
Partner Program

Partner Program

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