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UCaaS Solutions

Maximize your unified communications with our voice, contact center productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
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Key Integrations

Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
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CX / CCaaS

Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact Center
Genesys Cloud
Webex Contact Center
Ascend Teams Contact Center
CT Contact Center
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CallTower Connect

A Revolutionary tool enabling users to easily personalize and control their CallTower Services

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Solutions Center

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
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24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
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Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
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Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
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Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
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Support Escalation Path

Technical support escalation for critical issues
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Implementation Escalation Path

Project implementation and deployment issues
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Sales Escalation Path

Sales inquiries and contract negotiations
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Billing Escalation Path

Billing disputes and account management
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Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

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About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
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CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
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Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

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FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
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Bill Center

Explore for a streamlined experience managing and understanding your invoices and billing information.
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CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

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Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
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Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
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Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

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Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
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California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritizing the protection of consumer privacy.
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Partner Program

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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UCaaS Solutions

Unlock the full potential of enterprise-grade unified communications with CallTower. Seamlessly integrate voice, contact center, productivity tools, and network support with our comprehensive UCaaS turnkey solutions.
Let's Connect
Let's Connect
Let's Connect
Let's Connect
Solutions Formula

One Stop Shop

Full turnkey solution

One invoice

One support call

Dedicated circuits 

Fully managed handsets, headsets, and conference rooms

Security, Stability, Scalability

Benefits of OPEX vs CAPEX

One platform to monitor

Faster troubleshooting

End-to-end private cloud
environment

Project Management

1 project team for design/changes

Faster deployment times

Easy-to-use solution mgmt tool

No finger pointing between
solution providers

Microsoft Solutions

Elevate your communication with CallTower for Teams, where the leading authority in voice solutions redefines excellence and unleashes the power of seamless connectivity. CallTower pioneered the integration of global calling plans with Microsoft 365 and Microsoft Teams, offering a seamless and native experience. Our 24/7/365 client services team is always ready to support you.

We provide personalized implementation, adoption, training, and support strategies tailored to your needs. As a certified Microsoft Solution Partner, CallTower ensures top-tier monitoring and management services, delivering an exceptional user experience.

Explore Microsoft Solutions

Cisco Solutions

As organizations become more complex their employees need smarter and better ways to collaborate. This experience should connect people, information, and their teams. Cisco offers this experience – and it is the most secure IP telephone system available. Cisco by CallTower provides the ultimate in unified communications capability for all businesses.

It delivers a seamless user experience with high-quality, scalable web and video capabilities. Cisco by CallTower offerings are easy–to–use business communication technology tools that support mobility, messaging, conferencing, and presence management.

Explore Cisco Solutions
Cisco Wheel

CT Cloud Solutions

For business customers, managing communications and increasing productivity in today’s dynamic, distributed, mobile economy is extremely challenging. With CT Cloud solutions, network operators can support customers of any size to meet these challenges by quickly and reliably delivering feature-rich, high-quality, and secure business communications solutions.

Explore CT Cloud Solutions
CT Solutions Wheel
UCaaS Solutions
UCaaS Solutions

UCaaS Solutions

Quick Links MS Teams Webex Zoom