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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Residing in Northwest London with his family, Paul began his career at 17 with British Telecom, shaping nearly 20 years of distinguished service. He made substantial impacts at Mitel, RNG, 8×8, and Kustomer Inc. As Vice President International at Akixi, he drove impressive growth and a successful transition into private equity ownership. Paul brings expertise in cloud services, SaaS, CCaaS, contact centre solutions, CRM, customer experience, UCaaS, and unified communications to the role of Vice President of EMEA Sales at CallTower. With a strong background in direct and channel sales, he excels at nurturing new business growth, acquiring partners, and leading successful sales teams.

Paul Holden
Paul Holden

Paul Holden

VP of Sales, EMEA