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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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With a solid foundation in Business and Information Systems from Brigham Young University, Doug Larsen embarked on a dynamic career that commenced at the Utah Department of Economic Development, where he broke ground as their first webmaster. His journey then led him to IBM, where over a twelve-year tenure, he honed his skills as a Junior Architect and Manager, driving innovation at one of the world’s tech giants.

In 2011, Doug brought his expertise to CallTower, starting as a Senior Developer. His visionary approach and technical acumen quickly propelled him to Director of Software Development in 2015. Doug played a pivotal role as one of the chief architects behind Connect, a groundbreaking tool that empowers users to seamlessly customize and manage their CallTower solutions.

Beyond his professional achievements, Doug thrives in the great outdoors, finding joy in golfing, mountain biking, and exploring the scenic trails of the greater Salt Lake area. Doug’s blend of leadership, innovation, and passion for technology continues to drive CallTower’s success and inspire those around him.

Doug Larsen
Doug Larsen

Doug Larsen

Exec. VP of Software & Product