Learn More

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

Learn More

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

Learn More

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

Learn More

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

Learn More

Toolkit / Zoom Calling

Go-To-Market Zoom Partner Marketing Guide


Overview

CallTower is a one-stop shop for global enterprise voice, UCaaS, and collaboration solutions. This guide provides messaging and marketing tools to help partners seamlessly market “Zoom with CallTower.”


Key Features

  1. CallTower’s Zoom Calling Solution:
    • Delivers voice connectivity through a geo-redundant voice network.
    • Enables Zoom as a corporate telephone system with direct integration to CallTower’s global voice network.
    • Offers secure, resilient, and cost-effective managed voice services.
  2. Empowering Businesses:
    • Unified, high-quality Zoom Calling with 24/7/365 support.
    • Self-provision portal (CallTower Connect) for placing and managing orders.
    • Extensive carrier connections with 15+ voice carriers and 30+ internet peering partners.
    • Global calling services in 70+ countries.
  3. Zoom One Features:
    • Zoom Meetings: Video conferencing with smart features.
    • Zoom Chat: Group and 1:1 messaging with file sharing and integrations.
    • Zoom Phone: Place and accept calls from various devices with SMS and call management.
    • Zoom Whiteboard: Virtual brainstorming and planning across devices.
    • Zoom Events: Interactive virtual experiences for attendees.

Marketing Tools

  1. Media Kit:
    • Includes target audience details, campaign components (emails, landing pages, social media posts), and implementation guidelines.
  2. HubSpot Integration:
    • Launch professional landing pages and emails.
    • Track email opens, clicks, and downloads for follow-up.
  3. Social Media and Landing Pages:
    • Engaging posts for LinkedIn and Twitter.
    • Landing pages with forms to capture contact information.

Sales Enablement

  1. Qualifying Questions:
    • Are you looking to voice-enable Zoom?
    • Do you need to migrate from on-premise to cloud-based communications?
    • Do you require integrations like texting, emergency notifications, or eFax?
  2. Objections and Rebuttals:
    • Objection: Spending on multiple vendors.
      Rebuttal: CallTower’s cloud-based solutions consolidate services under one platform.
    • Objection: Downtime issues.
      Rebuttal: Geo-redundant network architecture with one-click failover ensures continuity.
    • Objection: Limited support.
      Rebuttal: CallTower offers personalized support with dedicated teams and escalation paths.

Why Choose CallTower for Zoom?

  • Unified, simplified, and high-quality Zoom Calling experience.
  • Geo-redundant network for resilience and reliability.
  • Seamless integration with Zoom API through CallTower Connect.
Zoom Partner Tool Kit
Zoom Partner Tool Kit

Toolkit / Zoom Calling