CX in the Age of AI | Genesys
Customer Experience in the Age of AI Go beyond the hype and turn AI into a competitive advantage. Making AI Work for CX Forward-thinking organizations have been leveraging artificial intelligence (AI) for…Read More
Operator Connect for MS Teams
Operator Connect for Microsoft Teams Benefits Operator Connect delivers PSTN access to Microsoft Teams users, enhancing the customer experience. It allows Teams administrators to open the “Operators” tab in the Teams Admin Center to connect…Read More
Operator Connect Benefits Guide
CallTower’s Operator Connect for Microsoft Teams Operator Connect is Microsoft’s latest offering that allows you to integrate Calling Plans and Audio-Conferencing services directly into Microsoft Teams. CallTower is one of a select group of global…Read More
