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Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

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There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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MS Teams for GCC High Features and Benefits

Overview

CallTower is the only proven voice provider delivering cloud-based Direct Routing in GCC High since 2019 to support Microsoft 365 GCC High (MSFT 365 GCCH) for government contractors working with the Department of Defense.


Improve Microsoft 365 GCC High with CallTower

  • Primary Collaboration Tool:
    Microsoft Teams is widely used as the primary collaboration resource. Recent updates to GCC High have improved productivity by aligning its capabilities with the commercial version.
  • Enhanced Features:
    • Administrators can place restrictions on employee communication.
    • Voice and audio conferencing can now be added to GCC High environments with CallTower’s Microsoft Teams Direct Routing.
  • Compliance:
    Microsoft 365 GCC High meets the unique requirements of contractors handling:
    • DoD Controlled Unclassified Information (CUI).
    • Cybersecurity Maturity Model Certification (CMMC).
    • International Traffic in Arms Regulations (ITAR).

CallTower’s Capabilities

  • Cloud-Based Voice Capabilities:
    CallTower enables Microsoft Teams Direct Routing voice capabilities within MSFT 365 GCC High.
  • Voice-Optimized Network:
    • Provides service and manages network upgrades.
    • Integrates technology and applications with 24/7/365 monitoring by Network Operations Centers.
    • Offers redundant connections through leading providers for global connectivity.
  • SIP Trunking:
    • Dedicated lines and global SIP Trunking.
    • Ensures maximum uptime with dynamic application failover.

GCC High Features and Benefits

  • Seamless Communication:
    Users can directly communicate with others outside their workplace.
  • High Security:
    Meets stringent compliance requirements for government contractors.
  • Reliable Network:
    Around-the-clock monitoring ensures uninterrupted service.

Supported Devices

  • Poly – 500 CCX
  • Poly – 600 CCX
Features-and-Benefits
Features-and-Benefits

MS Teams for GCC High Features and Benefits