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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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MS Copilot / The Copilot Advantage

Copilot Advantage

Stay ahead of the competition by integrating the advanced AI capabilities of Microsoft 365 Copilot with CallTower. We can guide you through developing and deploying AI assistants into your favorite Microsoft tools, empowering your employees to transform how they work—all while improving creativity, collaboration, and efficiency without compromising security.


1. Consistent UI for AI

Microsoft Copilot

  • Engage with Copilot Chat for a standardized user experience across web, desktop, and mobile:
    • Free and secure unified AI chat for consistent experiences across users, roles, and functions.
    • Collaborate with teammates on a dynamic canvas using Copilot Pages.
    • Draft new content based on emails, meeting notes, or web-relevant content in the flow of work.
    • Save time and boost productivity by delegating repetitive tasks to Copilot Actions.

2. AI Integrated into Everyday Tools

Copilot Demo

  • Outlook: Sort and respond to priority emails quickly with Copilot.
  • Narrative Builder: Build and share session outlines or detailed presentation scripts.
  • Teams: Recap and answer questions based on visual content shared during meetings.
  • Excel: Analyze data using Python with custom visualizations to show trends.

3. Customization with Microsoft Copilot Studio

Overview: The Rise of the Digital Colleague

  • Create agents using first-party and third-party data and apps with Copilot Studio:
    • Discover, pin, and use custom agents curated for your organization.
    • Automate business processes with agents acting on behalf of the team.
    • Add specialized skills and automate tasks with prebuilt agents.
    • Unlock over 1,500 pre-built connectors to reason over all your data.

4. Enterprise-Grade Security, Privacy, and Compliance

Copilot Infographic: Ethical AI Practices

  • Detect risky AI usage and inherit Data Loss Prevention policies.
  • Monitor content sprawl and streamline content management.
  • Control who can create, share, and use agents across your organization.
  • Support compliance with regulations like SOCGDPRHIPAA, and CSA STAR.
  • Restrict data storage and processing to within the EU data boundary.

5. Flexible Purchasing and Deployment Options

5 Ways Copilot AI in Microsoft Teams Can Save You Money

  • Provide flexibility to leverage agents as needed:
    • Build, use, and publish agents on a consumption basis for Copilot Chat.
    • Use agents grounded in enterprise and third-party data with Microsoft 365 Copilot.

6. Measurable AI Impact and Business Value

Maximizing ROI with Microsoft Copilot AI

  • Drive adoption and measure impact with:
    • Copilot Scenario LibraryPrompt Gallery, and Copilot Analytics.
    • Save and manage prompts directly in Microsoft 365 apps.
    • Access customizable reports and detailed usage analytics.
    • Assign licenses, monitor usage, and enable feedback in one admin center.
    • Measure ROI to understand how usage relates to KPIs.

Whether you are embarking on a new AI journey or looking for fresh ways to embrace AI at your organization, CallTower has the tools and expertise to maximize what you can achieve with Microsoft 365 Copilot.

The Copilot Advantage
The Copilot Advantage

MS Copilot / The Copilot Advantage