Visionary leader to guide customer experience, solutions engineering and product development
August 30, 2018
South Jordan, UT and Boston, MA – CallTower is pleased to announce Jason Ulm, as the VP of Product and Customer Success. Jason has more than 20-years of telecommunications experience and over ten years in executive leadership. Prior to joining CallTower, Jason was the VP of Sales at Appia Communications, which was acquired by CallTower in early 2018.
In this new role, Jason will manage CallTower’s Product, Customer Success and Solutions Engineering teams as well as join the Executive leadership team. Jason’s vision will deliver customer programs that will continue to ensure and expand adoption and experience, while further developing CallTower’s portfolio of solutions.
According to Jason Ulm, “Since joining the CallTower team in March, of this year, I have felt truly honored to be working with such an incredible group of people. We are a family who continuously strives to provide the best customer experience for all our valued users. I am looking forward to the great accomplishments we will assume together on behalf of our valued customers.”
“We are thrilled to have Jason champion our solution engineers, product professionals and customer success teams,” says CallTower CEO, Bret England. “At Appia, Jason demonstrated his ability to lead both sales and wholesale/reseller channel programs. He has played an integral role during CallTower’s acquisition of Appia Communications, demonstrating his ability to identify and develop superior strategies for customers.”
CallTower exists to enable people to easily connect to transact business communications. Since its inception in 2002, CallTower has become a leading provider of cloud-based, enterprise-class Unified Communications solutions for growing organizations worldwide. CallTower provides, integrates and supports industry-leading, cloud-based, Unified Communications and Collaboration solutions, including Cisco® Unified Communications Manager, Microsoft® Skype for Business, CT Cloud, Office 365 and Zoom Video Communications for business customers.
CallTower enhances our clients’ strategic and operational capabilities by integrating VoIP service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks solutions into one reliable platform.
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