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UCaaS Solutions

Maximize your unified communications with our voice, contact center productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
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Key Integrations

Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
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CX / CCaaS

Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact Center
Genesys Cloud
Webex Contact Center
Ascend Teams Contact Center
CT Contact Center
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CallTower Connect

A Revolutionary tool enabling users to easily personalize and control their CallTower Services

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Solutions Center

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
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24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
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Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
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Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
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Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
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Support Escalation Path

Technical support escalation for critical issues
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Implementation Escalation Path

Project implementation and deployment issues
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Sales Escalation Path

Sales inquiries and contract negotiations
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Billing Escalation Path

Billing disputes and account management
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Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

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About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
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CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
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Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

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FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
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Bill Center

Explore for a streamlined experience managing and understanding your invoices and billing information.
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CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

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Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
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Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
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Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

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Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
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California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritizing the protection of consumer privacy.
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Partner Program

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Introducing GTx

GTx is CallTower’s revolutionary rebiller service and portal, created for MSPs, System Integrators, Resellers, Distributors, and VARs, to radically empower Operator Connect for Microsoft Teams transactions and offerings – complete with 24/7/365 support and dedicated expertise.
Schedule a Consultation
Download GTx eBook
GTx

Welcome to GTx:
The Future of Operator Connect Has Arrived!

GTx

In the ever-evolving landscape of technology, particularly in the world of communications, maintaining a leading position is paramount to ongoing success. That’s why CallTower is thrilled to introduce GTx, CallTower’s revolutionary partner program and portal. Created for MSPs, System Integrators, Resellers, Distributors, and VARs, GTx radically empowers Operator Connect for Microsoft Teams transactions and offerings – complete with 24/7/365 support and dedicated expertise. GTx isn’t just a new portal; it’s a whole new approach and a complete reimagining of how technological transactions are performed.

What is Operator Connect

Operator Connect

Operator Connect is a feature within Microsoft Teams that simplifies the process of integrating Public Switched Telephone Network (PSTN) calling services with Teams. It allows organizations to use their preferred telecom operators to enable voice calling in Teams.

What is Operator Connect?

Enables PSTN calling

Leverage existing contracts

Operator managed infrastructure

Enhanced support and reliability

Simplified deployment

Elevate Your Operator Connect Services

GTx transforms the interaction between partners and customers with Operator Connect for Microsoft Teams, providing a seamless, effective, and innovative transaction platform. It’s crafted to empower partners to elevate their services, streamline operations, and unlock unprecedented growth possibilities in the unified communications domain. GTx also enables MSP’s to sell, implement and provide Day 2 services with Operator Connect, all powered by CallTower.

Directly Bill Your Customers


Flexibility to Add Managed Services

Taxation and Compliance for Regulatory Guidelines are Managed by CallTower

Generate Revenue from Core Offering and any Additional Features/Product Provided

Features Designed to Propel Success

Unified Transactions

Experience the ease of on boarding your customers to Operator Connect with a single, intuitive interface. From provisioning to management, porting and billing, every aspect is simplified.

Customized Offerings

Adapt and tailor your services to meet the specific needs of your clients, enhancing satisfaction and loyalty.

Dedicated Experise

Benefit from the support and insights of CallTower’s seasoned Rebiller Partner Managers, dedicated to helping you maximize the potential of GTx and Operator Connect.

Instant Updates & Insights

Gain immediate access to porting, setting up your clients and the latest features, updates, and offerings in Operator Connect for Microsoft Teams.

EMPOWERMENT THROUGH INNOVATION

GTx is more than just a portal; it’s a powerful approach to equipping our partners with the tools, resources, and assistance necessary to thrive in today’s rapidly evolving technological sphere and enhance their clients’ Microsoft Teams Operator Connect journey. 

Outages and downtime cost organizations time and money. CallTower believes their customers deserve multiple paths to ensure 100% voice uptime. CallTower’s expanded offering includes a wide range of global voice networks to offer carrier diverse redundancy and peace of mind. 

Start Your Path To Excellence

Explore how GTx can benefit your business, streamline operations, and unveil new revenue streams. Visit us at CallTower’s GTx to delve deeper and commence your journey today.

CallTower’s GTx is where innovation converges with efficiency, and where your business is primed to flourish in the age of modern communications. With GTx from CallTower, your voyage to success in Operator Connect for Microsoft Teams can begin.

GTx
GTx

GTx

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