LATEST EPISODE:
EPISODE 16
On-Prem to Cloud Migration
Host Kade Herbert interviews Rob Taylor and Matthew Miles from CallTower customer Sight & Sound Theatres discuss the process of migrating from an on-premises communication system to a cloud-based Microsoft Teams solution.
EPISODES:
EPISODE 1
Work Anywhere – Microsoft Teams
Organizations need to work from anywhere: all their communication and collaboration solutions need to meet them no matter where they are. Join Host Kade Herbert and Guest Speaker, CallTower CRO William Rubio, as they break down the importance of mobility and flexibility – and what CallTower’s native Microsoft Teams Direct Routing solution brings to the table.
EPISODE 2
Work Anywhere – CT Cloud Voice
Organizations need to work from anywhere: all their communication and collaboration solutions need to meet them no matter where they are. Join Host Kade Herbert and Guest Speaker, CallTower CRO William Rubio, as they break down the importance of mobility and flexibility – and what CallTower’s Metaswitch-based solution, CT Cloud Voice, delivers to customers.
EPISODE 3
Contact Center as a Service
Collaboration is key to an organization’s operational health: companies need to have robust Contact Center systems to keep up. Join Host Kade Herbert and Guest Speaker, CallTower CRO William Rubio, as they break down the cloud-based Contact Center as a Service (CCaaS) and how it can improve efficiency and the bottom line.
EPISODE 4
Microsoft Teams Direct Routing Designs
There are four basic designs behind Microsoft Teams Direct Routing – here’s what you need to know about the pros and cons of each one. Join Host Kade Herbert and Guest Speaker, CallTower CRO William Rubio, as they break down the importance of mobility and flexibility – and what CallTower’s native Microsoft Teams Direct Routing solution brings to the table.
EPISODE 5
The CallTower Advantage
CallTower designs their solutions around the needs of the customer, instead of searching for the right customer for their solution. The intersection of robust UCaaS, CCaaS, Conferencing and Network Optimization solutions (all managed under a single provisioning portal, CallTower Connect) equals the CallTower Advantage. Join Host Kade Herbert and guest speaker CallTower CRO William Rubio as they lay it out.
EPISODE 6
Microsoft 365 GCC High
CallTower is the only proven voice provider delivering cloud-based Direct Routing in GCC High since 2019 to support Microsoft 365 GCC High (MSFT 365 GCCH) for government contractors that work with the Department of Defense. Join Host Kade Herbert and our guest, CallTower CRO William Rubio as we define GCC High and CallTower’s unique market position.
EPISODE 7
Microsoft 365 Licensing
Microsoft Office 365 can enable you to work faster and find new ways to communicate. Join Host Kade Herbert and CRO William Rubio as they break down how CallTower can be the best Office 365 and Voice provider for your organization with seamless license migration.
EPISODE 8
CallTower Training
CallTower wants their customers to get the most of their solutions – our training programs are the ultimate expression of that ideal. Join Host Kade Herbert and special guest Jessica Chavez-Smith, the Learning & Development Manager at CallTower as they break down the details.
EPISODE 9
Operator Connect for Microsoft Teams
CallTower has been selected by Microsoft as one of the Operators of the new Operator Connect for Microsoft Teams calling solution. Join Host Kade Herbert and our guest, CallTower CRO William Rubio as we break down this new Teams telephony option and what it means for CallTower’s customers and partners.
EPISODE 10
XCaaS
Join Host Kade Herbert and Guest Speaker CallTower CRO William Rubio as they discuss the new world of XCaaS – the synergistic combination of UCaaS (Unified Communication as a Service) and CCaaS (Contact Center as a Service). What is it and how can it deliver for your organization?
EPISODE 11
International Calling
CallTower is expanding worldwide! Join Host Kade Herbert and CallTower CRO William Rubio as they discuss what UCaaS and CCaaS solutions CallTower delivers to the world stage – emblematic of the CallTower Advantage.
EPISODE 12
CallTower Connect
Join Host Kade Herbert and Guest Speaker CallTower VP of Product & Software Doug Larsen as they discuss CallTower Connect – a. revolutionary tool enabling users to easily personalize and control their CallTower services. CallTower Connect enables customers to manage rapidly changing technologies through a user-friendly portal, created and developed in-house.
EPISODE 13
One Click Failover
Join Host Kade Herbert as he breaks down CallTower’s One-Click Failover solution for Microsoft Teams. This failover solution can be easily used to maintain continuity in the event of a downed single circuit connection, emergency, or natural disaster. Plus, learn how CallTower’s recent acquisition of OneStream Networks will expand their global footprint and data stability.
EPISODE 14
International Microsoft Teams
Join Host Kade Herbert in an examination of CallTower’s globally available Microsoft Teams solution. Multinational companies struggle unifying their communications globally and CallTower’s Microsoft Teams Phone System unifies your global sites onto a single platform.
EPISODE 15
Cloud Voice Hub
Host Kade Herbert and CallTower VP of Global Channel Sales Andy Ramos chat about the Cloud Voice Hub! Available in 70+ countries, this evolution of the CallTower global SIP trunking service is already changing interconnectivity and network infrastructure worldwide – listen in for all the details.