Microsoft Teams has emerged as one of the most innovative communication and collaboration platforms available, providing users with a seamless experience across all devices.
With CallTower’s integration with Solgari, we can deliver Microsoft Teams in-application contact center and communication capabilities.
Why Solgari Contact Center for CallTower’s MS Teams?
Offer customers all MS Teams channels
Single data view (within MS Teams app) of all conversations
Transform first-contact resolution
Frictionless buying experience
Connect & Go
Solgari Contact Center Rapid Cloud Delivery
Rapid Stand Up – Fast Speed to Value – Days!
Full Contact Center Function Out of the Box – No Project Needed!
Future Proofed to Flex Volumes and Activities
Solgari Contact Center Solution Integrated into the MS Teams App
Deep CRM integration