Solgari Contact Center for CallTower’s MS Teams.

 Delivering exceptional customer experience

Microsoft Teams has emerged as one of the most innovative communication and collaboration platforms available, providing users with a seamless experience across all devices.

With CallTower’s integration with Solgari, we can deliver Microsoft Teams in-application contact center and communication capabilities.

Why Solgari Contact Center for CallTower’s MS Teams?

Offer customers all MS Teams channels

Single data view (within MS Teams app) of all conversations

Transform first-contact resolution

Frictionless buying experience

Connect & Go

Solgari Contact Center Rapid Cloud Delivery

Rapid stand up - fast speed to value - Days!
Rapid Stand Up – Fast Speed to Value – Days!

Contact Center
Full Contact Center Function Out of the Box – No Project Needed!

Future proofed to flex volumes and activities
Future Proofed to Flex Volumes and Activities

Microsoft Teams
Solgari Contact Center Solution Integrated into the MS Teams App

CRM integrations
Deep CRM integration