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Microsoft Teams Direct Routing. 

CallTower delivers an International Integrated Office 365 Native Microsoft Teams experience

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CALLTOWER’S MICROSOFT TEAMS CALLING PLANS

CallTower has been voice enabling Microsoft solutions for years. As a Microsoft Gold  and Solution Partner providing cloud voice solutions, our monitoring and management services ensure the highest quality user experience. Globally, CallTower is one of few organizations certified to provide voice with Microsoft Teams.

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Download In-depth Cost Comparison Guide

Customers can leverage CallTower’s preferred and flexible rates and unlock the full potential of a Microsoft Teams Phone System.

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CallTower made the transition to Teams Direct Routing Phone System seamless for our users. By performing all the necessary setup in Office 365 prior to, and at the time of, the migration, and conducting training sessions for our users, they provided a literal turnkey solution for our new phone system.

Richard Wilhite
System Administrator SupervisorAllen Press

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CONTACT CENTER INTEGRATION

International Microsoft Teams Phone System using Direct Routing provides a simple, global landline and mobile calling for Microsoft Office 365

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SUPPORTED TEAMS DEVICES

CallTower’s Microsoft Teams solutions provide a feature rich solution to fit your business needs along with a wide range of Poly, Yealink and other Microsoft integrated devices.

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INTERNATIONAL MICROSOFT TEAMS PHONE SYSTEM

CallTower delivers a seamless suite of fully integrated UCaaS and CCaaS solutions that are easy to deploy, easy to use, and can support our customers’ transition to the cloud.

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SMS & MMS TEXT FOR MICROSOFT TEAMS

Send and receive SMS & MMS from Microsoft Teams with CT TEXT. Connect instantly with your contacts in Outlook, Active Directory, SharePoint, and with your MS Teams channel members.

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EMERGENCY ALERT SYSTEM

InformaCast Fusion is a mass notification system that excels in the three most critical areas of delivering effective emergency messages: speed, reach and intrusiveness.

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ATTENDANT CONSOLE FOR TEAMS

A powerful and highly intuitive telephone operator console solution that provides a range of intelligent reception features that enable fast and spotless call handling and distribution.

THE CALLTOWER ADVANTAGE

Multiple direct private connections to Microsoft

CallTower’s network and platforms completely optimized for voice

Re-Route phone calls to other devices when Microsoft has an outage

Managed Direct Routing service through geo-redundant hosted SBC’s

Live training and 24/7/365 support

No networking or edge equipment needed

Global carrier connections with 15+ voice carriers and 30+ Internet peering partner

Emergency services in 30+ Countries

SMS and CRM integration

Porting between customer’s PBX to Teams by CallTower

Analog device support – faxes, paging, door buzzers, security gates, credit card machines

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CT CLOUD RECORDING

UC Compliance

More and more, enterprises are adopting Unified Communications (UC) platforms as they evolve toward a more distributed workforce. And CallTower is facilitating this shift by ensuring that the requirements of compliance are met along the way

Enterprise Call Recording

From the largest global financial services firms to SME startups, CallTower protects and supports the world’s businesses with robust and universal enterprise call recording solutions.

Our award-winning CT Coud Recording platform was the very first cloud-native solution, revolutionizing enterprise call recording forever. Cloud-based recording allowed companies to decentralize operations, allowing multiple locations and remote staff to work securely and under the protection of industry-leading compliance at all times.

Connect

A revolutionary tool enabling users to easily personalize and control their CallTower services

CallTower enables our Customers to manage rapidly changing technologies through Connect – a user-friendly portal, created and developed in-house. This proprietary system ensures our customers can administer services without expertise in any one technology or hiring outside consultants to manage their UC solutions.

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AWARDS

Learn more about the awards CallTower has received for its Native Microsoft Teams solutions