IP Voice Services > Cisco

Cisco

Enterprise Quality – Feature Rich

CallTower and Cisco are ensuring businesses reach their full communication potential and stay competitive, with the most advanced capabilities in today’s changing market climate.  With easy to use business communication technology tools that support mobility, messaging, conferencing and presence management.

Cisco’s most innovative tools are enhanced by CallTower’s hosted enterprise IP telephony solution.

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Cisco Jabber

Collaboration on Your Own Terms

Give your teams the freedom to be productive from anywhere, on any device, with Cisco Jabber.  Jabber gives you unlimited access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing. Now you can find the right people, see if and how they are available, and collaborate using your preferred method.

It’s time to start working without compromising productivity; by using familiar communication applications and business processes instead of requiring multiple, separate applications that cause frustration for you and your clients.

Jabber offers many great features:

Presence

Softphone

Chat

Group Chat

Screen Sharing

Outlook Integration

Video Conferencing

Jabber Standalone

Features & Devices

Wireless or Cord – Your Choice

CallTower is a leading provider of a wide range of high quality phones corded and wireless phones, sidecars, and conference phones to fit any size of organization’s needs.  We offer various options that give you the best flexibility in the industry. Purchase, rent, or lease-to-own any device CallTower supports.

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Cisco 7841

UC Recording

A Complete Collaboration Recording Solution for Cisco

If you have compliance concerns, you may think that you cannot move your business to cloud communications. With UC Recording, you may be closer to elevating your business to the cloud and increasing your advantage on the competition.

  • Record chat, voice, video and screen captures
  • Manage recordings from a single platform
  • Manage legal compliance and quality assurance

Office Extensions

Extensions When You Need Them Organizations have come to expect certain services with their communication platforms. With CallTower solutions each person within your organization may have their own phone extension or a shared line. Features include:

  • Local Telephone Numbers with 911 Services
  • Inbound/Outbound Dialing
  • Basic and Premium Voice to Text/Email Transcription
  • Find Me, Follow Me Service
  • Call Forwarding
  • Auto Answer
  • Speed Dials

Remote Solution

Yours or Ours… It All Works Together Stay connected anywhere using our best-of-breed Cisco remote plug and play phone solution. Empower your organization with the benefits of a CallTower remote voice service for use in a Home Office or a Small Office location using a third party internet connection. CallTower’s remote solution offers primary features and benefits such as:

  • EDGE – Connect outside of the enterprise network
  • Plug and Play with no additional equipment needed
  • Proven and highly secure firewall-traversal technology to extend your organizational reach
  • Deployment flexibility – deploy virtually or as an appliance
  • Wide range of supported Cisco IP phones, Cisco Collaboration Desk endpoints, and Jabber for smartphones, tablets, and desktops
  • Bring-your-own-device (BYOD) strategies and policies for remote and mobile workers
  • Standards-based and highly secure

Bridge Cloud Suite

Bridge Cloud Suite delivers full call control to Cisco UC Manager and HCS

Bridge Cloud Suite is our next generation attendant console for Cisco Unified Communications Manager and HCS.  It delivers full call control, including answer, hold, resume and transfer calls easily and much more.

Bridge Cloud Suite, requires no software installation and is operating system agnostic.  It runs in any modern browser, giving the users, and system administrators maximum ease and flexibility. 

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Boston University has worked with CallTower for several years. They are exemplary and the support team never misses a beat! They will go above and beyond typical customer service to pull things together, even if it is in a hurry, or beyond normal business hours. The CallTower team is top notch!

Roberta ContantManager Call Center for Boston University
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