Ascend Teams Contact Center Features and Benefits
Ascend Teams Contact Center Overview Why Ascend Teams Contact Center? It’s an all-in-one solution that integrates seamlessly with Microsoft Teams, combining advanced communication tools, omnichannel support, and powerful analytics. Designed […]
Ascend Teams Contact Center Features Matrix
Platform Features Agent Shift Management & Collaboration Supervisor Real-Time Queue Management Omnichannel Digital Engagement Intelligent Call Routing & Self-Service AI Agent Assist (Real-Time AI) AI Quality Management Envision Data Intelligence […]
Ascend Teams Contact Center Pro Datasheet
Ascend Teams Contact Center Pro Upgrade your customer experience with enhanced interactions, deeper insights, and more efficient resolutions. The Ascend Teams Contact Center Pro package offers: Ascend Teams Contact Center Pro: Key […]