Contact Center | Utilities | North American Utility Provider
From Legacy to Scalable CX A Strategic Contact Center Transformation Delivered Without Disruption When a large North American utility provider faced the end-of-life of both its contact center platform and…Read More
MS Teams | Retail | Footwear Company
Global Footwear Company Achieves Seamless Cloud Migration CallTower’s SIP-First Approach to Complex Cloud Migrations When a global footwear company set out to modernize its communications infrastructure with a cloud migration,…Read More
MS Teams | Healthcare
Transitioning Healthcare Company to CallTower’s Calling Plans Cost-Efficient Microsoft Teams Calling with CallTower The Challenge A healthcare company faced a significant issue when Microsoft increased the cost of their direct…Read More
