CallTower’s App for Zoom Product Guide: CallTower delivers a unified, simplified, and high-quality Zoom Calling experience by integrating its carrier-grade PSTN voice services with Zoom’s platform.
Key Features:
Enable Your Own Zoom Calling Service
- CallTower integrates with the Zoom API through CallTower Connect, acting as the “front end” for a partner’s network.
- Provides optimal routing and resilient delivery of services via Zoom Calling.
Global PSTN Integration
- Redirect existing voice circuits/trunks to the Zoom cloud while keeping your current PSTN provider.
- Offers a geo-redundant voice network for secure, resilient, and cost-effective managed voice services.
CallTower Connect
- A revolutionary provisioning platform for admins and users to personalize and control CallTower services.
- Provides instant access for placing and tracking orders.
Global Reach
- Services available in 85+ countries and 6000 cities.
- High-quality Calling Line ID (CLI) routes for global landline and mobile calling.
Zoom One Features:
- Video Collaboration: Smart features for seamless video communication.
- Messaging: Group and 1:1 messaging with file sharing and integrations.
- Calling: Place and accept calls from desk phones, mobiles, or softphones, with SMS and multi-call management.
- Virtual Whiteboard: Brainstorm and plan across devices and products.
Additional Solutions:
Zoom Events
- A trusted video platform offering a simplified and engaging experience for hosting events.
Zoom Contact Center
- An omnichannel cloud contact center optimized for video.
- Features include:
- Intelligent Self-Service: AI chatbot for instant resolutions and reduced call volume.
- Unified Communications: Seamless integration with back-office experts.
- Video-Optimized Engagements: Built-in video, screen sharing, file sharing, and chat for faster issue resolution.
CallTower’s App for Zoom empowers businesses with a global calling solution, enhanced customer engagement, and seamless communication tools. Explore how CallTower can redefine your communication strategy.
