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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

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Sales inquiries and contract negotiations

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Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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CT Text / MS Teams

CT Text for Microsoft Teams


Overview

CT Text allows you to send and receive SMS and MMS directly from Microsoft Teams. It connects seamlessly with:

  • Outlook.
  • Active Directory.
  • SharePoint.
  • Microsoft Teams channel members.

Key Features:

  • SMS text available in 60+ languages.
  • Emergency notifications.

Features

1. SMS Text Messaging for Microsoft Teams

  • Enhance Microsoft Teams with 2-way SMS text messaging.
  • Works on every cell phone for maximum reach and impact.

2. Send Texts to Microsoft 365 Contacts

  • Instantly connect with:
    • Microsoft Teams channel members.
    • Contacts in Outlook, Active Directory, and SharePoint.
    • Contacts saved in CT Text.

3. Add SMS Text to Teams Channels

  • Use the CT Text Bot to:
    • Send texts from any Teams channel.
    • Receive alerts for new messages, no matter where you’re working in Teams.

4. Text from Individual and Shared Inbox Numbers

  • Use:
    • Personal Numbers: For private text conversations.
    • Shared Inboxes: For team-wide visibility of incoming/outgoing texts.
  • Shared inboxes allow all team members to respond using one number.

5. One Number, Multiple Applications

  • Each personal or shared inbox gets a dedicated number.
  • Numbers can be local and are generated from a secure cloud message service within Microsoft Azure.

6. Text-Enable Your Existing Phone Number

  • Use your existing business number for both calls and texts.
  • Contacts can reply via text or call the same number.

7. All-in-One Contact Management

  • Consolidate contacts from:
    • Outlook.
    • Microsoft Teams.
    • Imported contact lists.
  • Manage all conversations in one place for easy searching and texting.

What’s Included in CT Text for Microsoft Teams

Contact Manager App

  • Find and text any contact stored in Outlook, Active Directory, SharePoint, or imported lists.
  • Manage all conversations in one place.

Text Messaging Bot

  • Send and receive text messages from Teams channels or chat.
  • Get notifications for new messages and reply directly from Microsoft Teams.

Group Inbox

  • Receive alerts on your Microsoft 365 desktop or mobile device for new SMS texts.

Text Multiple Contacts

  • Message every contact in a Microsoft 365 Group or create/import your own contact list.

Virtual Number

  • Choose a virtual number in your area code or country for 2-way SMS texting while keeping your personal number private.

Text Translation

  • Translate messages into 60+ languages for seamless communication.

Secure Access

  • Messages and data are protected by Microsoft authentication, eliminating the need for additional user access maintenance.

Messaging Archive

  • Download or email messages for legal compliance and conversation history.

Your Own Number

  • Use your existing phone number for both calls and texts, ensuring contacts always recognize who’s texting.

MMS Support

  • Send and receive SMS and MMS directly from Microsoft Teams.
CT Text for Teams
CT Text for Teams

CT Text / MS Teams