CT Text for Microsoft Teams.

Send and receive SMS & MMS from Microsoft Teams with CT TEXT. Connect instantly with your contacts in Outlook, Active Directory, SharePoint, and with your MS Teams channel members.

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SMS & MMS TEXT MESSAGING FOR MICROSOFT TEAMS

Supercharge your Microsoft Teams platform and maximize your reach and impact with 2-way SMS & MMS text: the most popular messaging format that works on every cell phone.

SEND TEXTS TO YOUR MICROSOFT 365 CONTACTS

Connect instantly with your Microsoft Teams channel members, your contacts in Outlook, Active Directory and SharePoint, as well with as the contacts you save in CT TEXT.

ADD SMS TEXT TO YOUR TEAMS CHANNEL

Text from all your Microsoft Teams channels with our helpful CT TEXT Bot. He’ll also alert you as new messages arrive – no matter where in Teams you’re currently working.

TEXT FROM INDIVIDUAL AND SHARED INBOX NUMBERS

Use your own personal number for private text conversations and use shared inboxes for when you want to make incoming/outgoing texts visible to your entire team.

That way every team member can receive and respond to messages , using just one inbox and just one number.

ONE NUMBER, MULTIPLE APPLICATIONS

The CT TEXT service includes a dedicated number for each of your personal or shared inboxes. This gives you the flexibility to text across multiple business applications and devices. The number can be in your own local area code and is generated from our secure cloud message service within Microsoft Azure.

TEXT-ENABLE YOUR EXISTING PHONE NUMBER

Prefer to send texts from your familiar business number? No problem! CT TEXT means you can use your existing phone number* for both calls and text. That way your contacts will always know who’s texting. And they can choose to reply by text or by calling your number.

*US & Canada only

YOUR ALL-IN-ONE CONTACT MANAGEMENT APP

Keep your contacts and conversations in just one place to make searching and texting a breeze. Consolidate your contacts in Outlook, MS Teams, and in any list you’ve created and care to import. CT TEXT removes the hassle of managing multiple contacts in multiple places, so you spend less time searching for people and much more time connecting with them.

WHAT’S INCLUDED IN CT TEXT FOR MICROSOFT:

Contact Manager App

CONTACT MANAGER APP

Find and text any contact stored in Outlook, AD, SharePoint, or in your imported contact list. Manage all your conversations in just one place.

Text Messaging Bot

TEXT MESSAGING BOT

Send text messages from your Chat or Teams channels, receive new message notifications, and reply to messages – all from Microsoft Teams.

Group Inbox

GROUP INBOX

Get alerts on your Microsoft 365 desktop or on your mobile device whenever new SMS texts arrive.

Text Multiple Contacts

TEXT MULTIPLE CONTACTS

Text every contact in an Microsoft 365 Group, or create and import your own list of contacts to message.

Virtual Number

VIRTUAL NUMBER

Choose a virtual number in your area code or country and enjoy 2-way SMS texting from your desktop or mobile device, while keeping your personal number private.

Your Own Number

YOUR OWN NUMBER

Use your existing phone number* for both calls and text. That way your contacts will always know who’s texting. And they can choose to reply by text or by calling your number.

*US & Canada only.

Text Translation

TEXT TRANSLATION

Message your contacts in their own language with CT TEXT’s optional translation feature. It can translate any message you send or receive across 60 languages

Secure Access

SECURE ACCESS

With your messages and data protected by secure Microsoft authentication, there’s no need for additional user access maintenance.

Messaging Archive

MESSAGING ARCHIVE

All your messages can be downloaded or sent by email so they can be filed in your conversation history folder for legal compliance.

Government regulations are required to utilize SMS for Campaigns. We want you to be aware of the information that is required to ensure your SMS campaign can be registered and approved.

INFORMATION REQUIRED TO REGISTER YOUR SMS CAMPAIGN
To build your CT Cloud SMS services, you will need to complete the below to register the account.

  • Legal Company Name
  • DBA or Brand Name
  • Tax number / ID / EIN: Which Business Type best represents your company (Privately Held, Publicly Traded, Nonprofit, Government)?:
  • Business Address: Street address, City, State, Zip
  • Contact information: Email, Phone
  • Website URL
  • Privacy Policy is mandatory and must be listed on the website:
  • Must be clear that end user’s personal info will not be shared or sold to third parties for the purpose of marketing. Example statement: “No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
  • A website URL is required for your Privacy Policy.
  • Call to Action/Message Flow: (How do they opt in) Then what happens until the initial message is sent.
  • Campaign Description: The campaign description should clearly explain for what purpose the messaging is being used by the company.

Sample Message: HI [name]. [Company Name], Just reaching out to remind you that your invoice payment due date is XXX

VERBIAGE REQUIREMENTS FOR EVERY INITIAL SMS SENT OUT

  • [Company Name] Thank you for opting in for our texting notifications. Message & data rates may apply. Reply HELP for help, STOP to cancel. Msg frequency varies.
  • If the end user opts out, this reply is mandatory:
  • You have been successfully unsubscribed from [Customer Name]. If you accidentally unsubscribed, Reply START to opt-in to messaging.
  • You can get more assistance from our website at: [Customer website] and [Customer Phone number]. Text STOP to stop receiving messages from us. You can also text START to restart getting messages from us again.