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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Webex Calling Powered by CallTower

Webex by CallTower enables online meetings with a robust feature set designed for productivity and efficiency. It allows users to share documents, presentations, and applications via integrated audio and video, making it simple to conduct meetings among dispersed staff. Webex also provides an excellent platform for hosting meetings and creative sessions with external guests like partners, customers, vendors, or experts. In this ebook, we further explore Webex features and benefits.


Webex Features and Benefits

  1. Simplicity from Any Device:
    • Schedule and start meetings from your browser, desktop/mobile app, or video device.
    • Exceptional audio, video, and content sharing, including digital whiteboards.
    • No downloads or plug-ins required—just one green button to start your meeting.
  2. Award-Winning, Reliable Video:
    • Build relationships with lifelike video.
    • Learn more about participants with People Insights for Webex by CallTower.
    • Ensure fast and reliable video with global data centers.
  3. Meet with Intelligence:
    • Automatic connection to video devices when entering a room.
    • Background noise detection and mute suggestions reduce interruptions.
    • Wireless sharing from the desktop app.
    • Automatic recording transcriptions after meetings.
  4. Industry-Leading Security:
    • Lock personal rooms for end-to-end protection.
    • Multi-layer security ensures peace of mind without compromising user experience.

Bringing Voice Intelligence to Cisco Webex Powered by CallTower

  1. Digital In-Meeting Assistant:
    • AI-powered Webex Assistant interacts via voice commands to help with notes, highlights, follow-ups, and more.
  2. Keep Everyone in the Loop:
    • Edit and share meeting highlights, transcripts, and recordings.
    • Send follow-ups and action items to everyone or specific attendees.
  3. Meeting Highlights and Action Items:
    • Ask Webex Assistant to take notes or highlight key points.
    • Trigger words auto-capture important moments.
  4. Real-Time Transcription:
    • Provides real-time meeting transcription and closed captioning.
    • A valuable feature for the hearing impaired.
  5. Meeting Recording Transcripts:
    • Record meetings to receive post-meeting transcripts and presentation content.
    • Use keyword search to find specific points in one or across multiple recordings.

Webex Calling Powered by CallTower