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UCaaS Solutions

Maximize your unified communications with our voice, contact centre productivity, and network support

UCaaS Solutions Interactive Coverage Map Global Enterprise Voice Solutions

Microsoft Solutions

All Microsoft Solutions Operator Connect GCC High Teams Direct Routing Direct Routing

Webex by Cisco

Cisco Collaboration Webex Calling Webex Dedicated Instance

Zoom

Zoom Calling Zoom Phone
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Key Integrations

Connect with anyone, anywhere, inside or outside your organisation, from a single, dedicated geographic number

Key Integrations
Dynamic E-911
Microsoft 365
MS Teams Premium
Webex Go
Teams Mobile
CT Analytics for MS Teams
CT Analytics for Webex by Cisco
Microsoft Copilot
Phonism (Migration Device Software)
Spam Blocking Powered by Mutare
CT Unite (CRM Integration)
CT SIP
CT Text for Teams
CT Text for Webex
One Click Failover
CT Recording
CT Fax
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CX / CCaaS

Empower meaningful customer connexions and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.

CX Solutions Conversational AI CallTower AI Contact Center Support Services Contact Center Professional Services Consulting Services

CCaaS Platforms

CCaaS Solutions
Five9 Contact centre
Genesys Cloud
Webex Contact centre
Ascend Teams Contact Center
CT Contact centre
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CallTower Connect

A Revolutionary tool enabling users to easily personalise and control their CallTower Services

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Solutions centre

Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
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24/7/365 Support

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
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Updates & Notifications

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
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Network Status

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
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Client Support Plan
Detailed service overview and support structure

Explore the Client Support Plan for a detailed overview of our services, ensuring tailored assistance and enhanced support for your unique needs.
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Support Escalation Path

Technical support escalation for critical issues
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Implementation Escalation Path

Project implementation and deployment issues
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Sales Escalation Path

Sales inquiries and contract negotiations
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Billing Escalation Path

Billing disputes and account management
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Client Success Escalation Path

Strategic account growth and optimization

Company & Learning

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About Us

Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
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CallTower Training

Comprehensive resources and guidance to enhance your proficiency in utilising our communication solutions.
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Webinars

Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.

Support & Billing

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FAQs

Browse the FAQ webpage for quick answers to common questions about our products and services.
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Bill centre

Explore for a streamlined experience managing and understanding your invoices and billing information.
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CallTower, Inc. Terms of Use

Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.

Service & Compliance

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Services Level Agreement

Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
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Customer Proprietary Network

Explore the Customer Proprietary Network webpage for secure and customised communication solutions.
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Billing questions, payments, disputes

Find essential information about billing inquiries, payment terms, and dispute resolution for your account.

Privacy & Legal

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Privacy Policy and Notice

Review the information on how we safeguard your personal data, ensuring transparency in our services.
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California Consumer Privacy Act

Check out how we comply with CCPA regulations, prioritising the protection of consumer privacy.
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Partner programme

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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Partner Portal

At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Agency Program

Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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MSP Program

CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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Elevate Your Brand with CallTower Wholesale Partnership Program

Revolutionize Communication, Maximize Efficiency, and Drive Success

Unlock a new level of empowerment with our Wholesale Program, designed to transform the way your brand communicates. By breaking away from traditional communication constraints, you gain the power to tailor solutions that resonate with your unique brand identity. Here’s how our programme makes a real impact:

Branding Control

Take full command of how your brand is perceived. Every solution is crafted to reflect your brand’s vision, ensuring consistency and authenticity in every interaction.

Tailored Precision

Customize solutions to not just meet but exceed the specific demands of your market. This precision ensures your offerings are always relevant and impactful.

Competitive Edge

Stand out in the marketplace with innovative solutions that drive efficiency and growth. Our programme provides the tools you need to lead, not follow, in your industry.

Take control of your financial strategy with our programme’s flexible pricing structures. This feature empowers you to set your own pricing, granting the ability to tailor costs precisely to your market’s unique demands. By doing so, you maximise profitability and maintain a competitive edge, ensuring your business adapts swiftly to market changes and continues to thrive.

By leveraging these advantages, your brand moves to the forefront of communication innovation, setting new standards and achieving significant market success.​

The backbone of this transformation is CallTower's robust infrastructure. By tapping into our advanced technology, your business gains:

Award

A competitive edge through access to state-of-the-art communication offerings, positioning you ahead of the curve in an ever-competitive marketplace.

Integrations

Streamlined operations with seamlessly integrated solutions, reducing complexity and enhancing efficiency.

Our pricing model is both competitive and adaptable, ensuring you have the flexibility to respond to market changes and customer needs without compromising on cost-effectiveness.  

Lead with the strength of our sales support, complemented by marketing and technical assistance, all specifically crafted to address your unique requirements. Our comprehensive services ensure your team is fully equipped to leverage the programme’s full capabilities, driving your business towards success with confidence and precision.

 

Scalability is at the heart of what we offer. Whether you’re looking for moderate integration or aiming for a comprehensive overhaul, our solutions scale with you, adapting to the depth of integration your business requires.

Join CallTower's Wholesale Program and redefine what's possible for your brand. Seize the opportunity to maintain brand autonomy while unlocking new avenues for growth and customer satisfaction. With CallTower, the future of communication is not just within reach—it’s already here, ready to be part of your success storey.

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Wholesale Program
Wholesale Program

Wholesale Program

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