Enterprise Quality Feature-Rich Cisco eBook
Overview
As organizations grow more complex, employees need smarter and better ways to collaborate. Cisco UC offers a secure IP telephone system that connects people, information, and teams. As a Cisco Cloud Partner, CallTower’s Cisco solutions provide unified communication capabilities for businesses of all sizes, delivering high-quality, scalable web and video capabilities. These tools support mobility, messaging, conferencing, and presence management.
CallTower – A Significant Cisco Cloud Partner
- Certified Service Provider (SP) and Cloud Connected PSTN (CCP):
- Enables Cisco’s global cloud calling initiative.
- Provides PSTN connectivity to every open market through global SBCs.
- Global Deployments:
- Supports Webex Calling, Contact Center, Dedicated Instance, and UCM.
- Positioned as a Cisco-promoted CCP globally.
- Certifications:
- Full Cloud Webex Calling and Contact Center globally.
Cisco Certified Solutions
- Webex Calling / Dedicated Instance:
- Integrated with CallTower Global PSTN.
- Webex Contact Center:
- Integrated with Global PSTN and Speech IVR.
- Webex Meetings and Teams:
- Bundling and Enterprise Agreements (EA).
Cisco Webex Teams
Cisco Webex Teams integrates calling, video meetings, group messaging, file sharing, and whiteboarding into a single experience. External guests like partners, customers, and experts can also collaborate seamlessly.
- Security:
- Integrates with leading DLP, CASB, and identity management solutions like Cisco Cloudlock, Symantec, and Duo.
- Incident Management Systems:
- Supports workflows in ServiceNow and Zendesk.
- Sales and Marketing Integrations:
- Updates Salesforce and receives notifications from Marketo, Eventbrite, and more.
Cisco Webex Calling Details
- Global Certification:
CallTower is a fully certified global Webex Calling Service Provider (SP). - Key Features:
- Regional SIP and media optimization for minimal latency and maximum voice quality.
- Secure and reliable cloud service supported by CallTower.
- Flexibility for on-premises and cloud deployments.
- Built for multisite and multinational networking requirements.
- Integrated Contact Center:
- Fully integrated Webex Contact Center and Cloud ACD.
Cisco Webex VAR Enablement
- Global Availability:
CallTower is a certified partner in over 200 countries. - Unique Offerings:
- DID/DDI, emergency access, and unlimited usage bundles.
- Fully managed by CallTower with 24/7/365 NOC operations.
One-Stop-Shop Benefits
- Security, Stability, Scalability:
- Full turn-key solution with one invoice and one support call.
- Dedicated circuits and fully managed devices.
- Operational Efficiency:
- Faster troubleshooting and deployment times.
- End-to-end private cloud environment.
- Easy-to-use solution management tools.
Conclusion
Align yourself with the leaders in unified communications by choosing CallTower’s Cisco solutions. With security, scalability, and seamless integration, CallTower provides a one-stop-shop for all your communication needs.
