CallTower’s portfolio offers a comprehensive suite of innovative communication solutions designed to empower businesses with seamless, intelligent, and scalable tools. From global voice services and unified communications to advanced AI integrations and contact center solutions, CallTower delivers cutting-edge technology that enhances collaboration, productivity, and customer engagement. With a focus on flexibility, reliability, and exceptional support, CallTower ensures organizations stay connected and ahead in today’s dynamic business landscape.
01: Global Voice
- Enterprise Voice: Global PSTN Calling.
Unified Communications & Collaboration
CallTower offers a range of unified communications and collaboration solutions, including:
- Microsoft Teams
- Webex
- Zoom
- CT Voice
03: Contact Center
CallTower provides robust contact center solutions:
- Five9
- Genesys Contact Center
- Webex Contact Center
- Ascend Teams Contact Center
- CT Contact Center
04: CallTower AI
CallTower integrates AI capabilities to enhance communication and productivity.
05: CallTower Connect
A proprietary provisioning portal that simplifies service management.
06: Key Integrations
CallTower supports over 25 key business integrations, enabling seamless collaboration and cost savings.
07: Network Solutions
CallTower offers network solutions, including:
- SIP Trunking
- E911 Notifications
- Advanced Call Forwarding
08: Mobile Solutions
Mobile solutions include:
- MS Teams Mobile: Transforms personal devices into secure business tools.
- Webex Go: Extends enterprise-level collaboration to mobile devices.
Why CallTower?
CallTower is uniquely positioned in the marketplace, delivering:
- Unified Communications: Seamless integration with Microsoft Teams, Webex, and Zoom.
- Conversational AI: Enhancing customer interactions.
- Collaboration Tools: Streamlining workflows and boosting productivity.
- End-to-End Services: Professional and managed services for seamless implementation.
- Exceptional Customer Experience (CX): Tailored solutions to meet unique business needs.
Global Collaboration
CallTower combines global voice with key business integrations to empower companies with:
- Flexibility: Stay connected from anywhere.
- Productivity: Keep information flowing across teams and time zones.
Top 4 Reasons Businesses Choose CallTower
- Hybrid Environments: Support for Microsoft Teams, Webex, and Zoom with key integrations.
- White-Glove Implementation: Ensures smooth transitions and adoption.
- Scalable & Customizable Solutions: Tailored to business needs.
- CallTower Connect: A single portal for provisioning and managing services.
Global PSTN
CallTower’s Cloud Voice Hub provides a complete enterprise telephony solution, integrating with internal communication tools for cost-effective and reliable service.
Enterprise Benefits
- Cost Savings: Reduce operational expenses.
- Scalability: Adapt to business growth.
- Reliability: Ensure seamless communication.
Recognition & Awards
- Featured in Gartner Magic Quadrant (October 2025).
- Recognized in Frost Radar for leadership in the North American UCaaS market.
Customer Testimonials
CallTower is praised for its:
- Ease of Installation
- Reliable Support
- Proactive Problem-Solving
Microsoft Teams
CallTower enhances Microsoft Teams with:
- Direct Routing: For GCC High environments.
- Seamless Integration: With CRM, CCaaS, and compliance tools.
- White-Glove Support: Ensures smooth implementation and training.
Cisco Webex
CallTower is a Cisco Premier Partner, offering:
- Webex Calling: Integrated with global PSTN.
- Webex Contact Center: For seamless customer engagement.
- Webex Suite: A comprehensive collaboration solution.
Zoom
CallTower’s Zoom solutions include:
- Zoom Calling: Voice connectivity through a geo-redundant network.
- Zoom Contact Center: Omnichannel support optimized for video.
CallTower AI
CallTower’s AI capabilities include:
- Microsoft Copilot: Enhances productivity with AI-driven tools.
- Webex AI Assistant: Improves meeting accessibility and customer engagement.
- Zoom AI Companion: Automates workflows and enhances inclusivity.
- Five9 Genius AI Suite: Transforms contact center operations with advanced AI.
CallTower Connect
A user-friendly portal that allows customers to:
- Manage Services: Without technical expertise.
- Streamline Operations: With over 25 integrations.
CT Text
A messaging solution that integrates SMS and MMS into collaboration platforms like Microsoft Teams and Webex.
Network Solutions
CallTower’s network solutions include:
- SIP Trunking: For cost-effective communication.
- E911 Notifications: Enhancing safety and compliance.
Mobile Solutions
- MS Teams Mobile: Secure business communication on personal devices.
- Webex Go: Enterprise-grade collaboration for mobile users.
CallTower’s portfolio redefines the way businesses communicate and collaborate, providing tailored solutions that meet the unique needs of modern enterprises. By integrating industry-leading technologies like Microsoft Teams, Webex, and Zoom with proprietary tools like CallTower Connect, CallTower simplifies communication management while driving innovation and growth. Whether it’s enhancing customer experiences, optimizing workflows, or enabling global connectivity, CallTower is your trusted partner for achieving communication excellence and staying ahead in a competitive market.