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Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.

Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.

Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.

Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.

Technical support escalation for critical issues

Project implementation and deployment issues

Sales inquiries and contract negotiations

Billing disputes and account management

Strategic account growth and optimization

There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.

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At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.

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Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.

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CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.

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February’s 2021 Channel Champion / Kelly Ahmed

Microsoft Teams and Cisco hybrid deal with Feld Entertainment, Inc. in Florida

Congratulations to ARG’s Kelly Ahmed on the Big Cisco HCS + Microsoft Teams Win and being our February Channel Champion!

Learn about Kelly Ahmed:

Kelly Ahmed Channel Champion

I started my career in the carrier space working for XO Communications, where I spent 7 years selling solutions to large enterprise clients. I then took on a role as a Director of Networking & Telecommunications at a publicly traded medical imaging company with responsibility over voice & data networks, unified communications platforms, and contact center technology. After several years in IT operations, I transitioned to the consulting role at ARG and have been here ever since!

What do you love about your job?

I’m always learning, always challenged and the people that surround me every day keep me smiling and motivated!

What do you like about working with CallTower?

I love the people we work with at CallTower, the flexibility to accomplish what our clients need and the get it done attitude.

Favorite Quote?

“Yesterday you said tomorrow. Just Do It.” – Nike

Favorite vacation/getaway destination?

Montauk, NY is our go-to and favorite beach spot!

How do you spend your time away from working in the channel?

In pre-covid times, my husband and I took every chance we could to travel and visit new places. Since then we had a baby girl, Olivia James, who is now 8 months old and keeps us very busy.

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Channel Champions
Channel Champions

February’s 2021 Channel Champion / Kelly Ahmed