There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
Partner PortalAt CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Agency ProgramDiscover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
MSP ProgramCallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
Maximize your unified communications with our voice, contact center productivity, and network support
Connect with anyone, anywhere, inside or outside your organization, from a single, dedicated geographic number
Empower meaningful customer connections and drive real outcomes with our Customer Experience (CX) and Contact Center solutions.
A Revolutionary tool enabling users to easily personalize and control their CallTower Services
Discover a comprehensive Solutions Center hub with resources, documentation, and expert guidance for all your business communication needs.
Access our dedicated customer service team around the clock, every day of the year. Get immediate assistance when you need it most.
Stay informed with real-time service updates, maintenance alerts, and important system notifications to keep your business running smoothly.
Monitor live system performance updates and network health metrics to ensure optimal communication service delivery across all platforms.
Technical support escalation for critical issues
Project implementation and deployment issues
Sales inquiries and contract negotiations
Billing disputes and account management
Strategic account growth and optimization
Explore the overview of our company, mission, and commitment to delivering innovative communication solutions.
Comprehensive resources and guidance to enhance your proficiency in utilizing our communication solutions.
Visit insightful sessions, industry expertise, and the latest updates on our communication solutions.
Browse the FAQ webpage for quick answers to common questions about our products and services.
Explore for a streamlined experience managing and understanding your invoices and billing information.
Review CallTower's Terms of Use to understand your rights, responsibilities, and guidelines for using our services.
Details on CallTower's Customer SLA, including scheduled maintenance windows for solution updates.
Explore the Customer Proprietary Network webpage for secure and customized communication solutions.
Find essential information about billing inquiries, payment terms, and dispute resolution for your account.
There is no better relationship in the industry than ones CallTower has with its partners. Here are just a few things that make working with us truly awesome.
At CallTower, we consider our channel partners as family, valuing successful relationships through excellent support and financial rewards.
Discover Are benefits of our Agency Partner Program for your business. Unlock revenue streams, scalable growth, and extensive support.
CallTower's MSP Partner Program empowers service providers by simplifying taxation and enhancing efficiency through tools including the GTx self-service platform.
Supercharge your Microsoft Teams platform and maximize your reach and impact with 2-way SMS & MMS text: the most popular messaging format that works on every cell phone.
Connect instantly with your Microsoft Teams channel members, your contacts in Outlook, Active Directory, and SharePoint, as well with as the contacts you save in CT TEXT.
Text from all your Microsoft Teams channels with our helpful CT TEXT Bot. He’ll also alert you as new messages arrive – no matter where in Teams you’re currently working.
Use your own personal number for private text conversations and use shared inboxes for when you want to make incoming/outgoing texts visible to your entire team. That way every team member can receive and respond to messages, using just one inbox and just one number.
The CT TEXT service includes a dedicated number for each of your personal or shared inboxes. This gives you the flexibility to text across multiple business applications and devices. The number can be in your own local area code and is generated from our secure cloud message service within Microsoft Azure.
Prefer to send texts from your familiar business number? No problem! CT TEXT means you can use your existing phone number* for both calls and text. That way your contacts will always know who’s texting. And they can choose to reply by text or by calling your number. *US & Canada only
Keep your contacts and conversations in just one place to make searching and texting a breeze. Consolidate your contacts in Outlook, MS Teams, and in any list you’ve created and care to import. CT TEXT removes the hassle of managing multiple contacts in multiple places, so you spend less time searching for people and much more time connecting with them.
Find and text any contact stored in Outlook, AD, SharePoint, or in your imported contact list. Manage all your conversations in just one place.
Choose a virtual number in your area code or country and enjoy 2-way SMS texting from your desktop or mobile device, while keeping your personal number private.
Send text messages from your Chat or Teams channels, receive new message notifications, and reply to messages – all from Microsoft Teams.
Use your existing phone number* for both calls and text. That way your contacts will always know who’s texting. And they can choose to reply by text or by calling your number. *US & Canada only.
Get alerts on your Microsoft 365 desktop or on your mobile device whenever new SMS texts arrive.
Message your contacts in their own language with CT TEXT’s optional translation feature. It can translate any message you send or receive across 60 languages
Text every contact in an Microsoft 365 Group, or create and import your own list of contacts to message.
With your messages and data protected by secure Microsoft authentication, there’s no need for additional user access maintenance.
All your messages can be downloaded or sent by email so they can be filed in your conversation history folder for legal compliance.
INFORMATION REQUIRED TO REGISTER YOUR SMS CAMPAIGN To build your CT Cloud SMS services, you will need to complete the below to register the account.
Sample Message: HI [name]. [Company Name], Just reaching out to remind you that your invoice payment due date is XXX
VERBIAGE REQUIREMENTS FOR EVERY INITIAL SMS SENT OUT
Meeting customers on their preferred channels leads to higher engagement and satisfaction, so carefully choosing the right channels to increase accessibility is important, especially for smaller businesses who do not have the resources to be fully omnichannel. As a leading messaging application with massive global reach, WhatsApp is a critical channel for customer communication.
CallTower’s CT Text platform now includes a dedicated WhatsApp messaging integration. This game-changing feature lets businesses manage WhatsApp conversations directly within the CT Text interface. This powerful integration simplifies communication and boosts efficiency by allowing organizations to engage with customers across the globe on one of the most popular messaging platforms without switching tools.
Access their WhatsApp message inbox through CT Text
Send and receive WhatsApp messages alongside SMS, all from a single platform
Centralizes communication workflows, improving efficiency and responsiveness by managing both SMS and WhatsApp messages in one place