Presence

Presence is as simple as knowing if people are online, on the phone, or in a meeting.  At a glance.

Daily, a typical communications worker is unable to reliably contact coworkers on the first try.  The time savings associated with reaching co-workers and key decision makers spontaneously translates to real dollars.

Presence brings more groups into the decision making process.

CallTower enables presence information by offering full featured, hosted Microsoft Office Communications Server (OCS) as the foundation of your Unified Communication service.   Among the benefits are:

Presence integration makes it easy to find people when you need them.

Immediate, visual representation of presence, making it easy to reach the right person. By looking at a contact name, knowledge workers can see whether a person is available, in a meeting, or out of the office and determine the best way to communicate with them.
   
Your contact information appears the way you want it to appear.

While presence is set automatically based on the CallTower Exchange/Outlook calendar, computer activity and whether someone is on a call, settings can be established manually - on the fly.

You can start a conversation with people that you know are available.

Knowing where the right people are, it is easy to initiate a multi-party conversation using IM, phone, or video by selecting multiple contacts from your contact list at once.
   
Do what you want to do, from any Microsoft application.

Take advantage of integration with Microsoft Office to see presence from any Microsoft Office application.