CallTower Hosted Communications Service, The Always-On Choice
CallTower Hosted Communications Service, The Always-On Choice

Collaboration

Effective collaboration enables information sharing and tools wherever a knowledge worker needs to be.

It’s a given that successful collaboration is essential to any well-functioning business enterprise, and that information technology has become one of its key enablers.  One of the most effective ways to reap these benefits is to make use of existing assets.

Achieving collaboration’s benefits often requires an organization to overcome a range of challenges  Some are due to the data-intensive, real-time, geographically dispersed nature of today's organizations. Other roadblocks are caused by continued use of older communication and collaboration tools, many of which fail to unlock important data located within individuals’ files and the hard drives of their PCs.

Microsoft Office SharePoint  2007 helps your organization get more done by providing a platform for sharing information and working together in teams, communities and people-driven processes.

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Empower teams through collaborative workspaces

Microsoft delivers a best-of-breed collaborative infrastructure that gives end users the tools to easily create their own workspaces and share assets across teams, departments, and organizations.
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Connect organizations through portals

Microsoft will help bring the full insight and data of the organization to the right people at the right time by making it easy to connect people with line-of-business data, experts, and business processes across the organization.
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Enable communities with social computing Tools

Microsoft gives organizations the tools to deliver a broad set of social computing capabilities within their existing workspace and portal infrastructure, so end users can more easily harness the collective intelligence of the organization.
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Reduce cost and complexity for IT by using an outsource solution

The Microsoft collaboration infrastructure leverages existing investments, is extensible, and interoperates with other systems, so organizations can maintain a lower cost of ownership and more easily meet business demands by building a single infrastructure.

CallTower Mobile Device Collaboration SuiteTM

Provides Blackberry® and Windows Mobile Device Users Alternative Email, Voice and Data Options

The CallTower Collaboration SuiteTM is a new voice and data collaboration system that's ideal for businesses that are seeking alternatives for their mobile device challenges that have surfaced as a result of recent litigation around Blackberry® devices.

The new CallTower Collaboration SuiteTM helps IT directors and business owners, who use or manage users of Blackberry devices, alleviate their concerns about an interruption or elimination of Blackberry service.

Reduces Time, Cost of Deployment of Mobile Devices and Pocket PCs

The CallTower Collaboration SuiteTM allows business users to access email, voicemail, faxes and internal voice messages either from a PC, cell phone, regular phone, or another mobile device. Users also can utilize the CallTower Find-Me Digital Assistant that will forward calls to another selected device or phone, and announce the caller when the call arrives. The CallTower Collaboration SuiteTM also provides true Unified Messaging and Text-to-Speech reading of email messages which allows users to receive and act on email via phone from anywhere--ensuring users instantly receive, manage and reply to important communications.

The CallTower Collaboration SuiteTM also helps businesses save time and money on their voice and data systems and mobile PCs. CallTower supports a full variety of handheld platforms including any Microsoft Windows Mobile® device, Pocket PC phone, TreoTM or other new device that uses the Palm® or Microsoft Windows Mobile operating system. CallTower also provides hosted Microsoft® Exchange so companies do not have to create a separate Microsoft Exchange server for their Blackberry devices.

Blackberry Challenges Facing Business Users

Currently, businesses are facing a challenge in how to support Blackberry users due to the recent litigation around the technology on these devices. The recent litigation has created a real threat of disruption or discontinuation of this valuable service. Businesses and IT departments have been forced to create contingency plans to ensure the continuity of their business' mobile communications infrastructure.

Blackberry users also require a mirrored desktop environment on their handheld appliance including email, calendaring, contacts and applications via a separate Microsoft Exchange Server that has to be funded, managed and maintained by the business' IT department.

To alleviate these challenges, CallTower delivers full Unified Messaging via a fully hosted, Always-On, secure, scaleable voice and data service. The CallTower service provides connectivity from the Cisco CallManager to the Microsoft Exchange Server to the mobile device and the desktop or call center phone. CallTower supports both Microsoft Exchange ActiveSync and Good Technologies with its hosted built-in integration for real-time messaging and email.

With CallTower's Collaboration suite, a company's IT department never has to touch the mobile device. CallTower mobile users automatically receive wireless upgrades and new software, and there's no need to build and maintain a separate Microsoft Exchange Server environment--CallTower provides this as part of its secure, scaleable, Always-On hosted voice and data service.

 

CallTower Delivers a Competitive Edge to Growing Businesses

Companies need the tools to sell and communicate more effectively. CallTower gives companies a competitive advantage in today's marketplace. CallTower provides an advanced communications suite that combines voice, data and market-specific applications that deliver the tools for your company and employees to sell, service and communicate more effectively.

With CallTower you adapt delivery format and device to ensure that you receive, manage and reply to important communications. Users can manage any message from a desk phone, mobile phone, PDA and/or any internetenabled device.

CallTower gives you a competitive edge

  • While listening to a voicemail message, you can say "return call", and CallTower will begin dialing the callback number; you don't even have to press a button to be connected to the caller.
  • Always-On Reliability Email messages are converted to audible speech so you can listen to your email as you are driving to your next meeting.
  • Always-On Reliability While you are in a meeting, you can send a voice message via email from your PDA to request immediate action.

See why CallTower is the leader

The explosive growth in the IP Communications solutions market has incrementally increased the demand for advanced, scalable, Always-On voice, data and collaboration services. CallTower exceeds the demand by providing hosted advanced, secure applications and services that allow companies to leverage high-end features to better communicate, collaborate, and support and service customers.

Let CallTower show you how to transform your voice and data communications into a strategic competitive advantage for your growing business in today's market.