Unified Communication

CallTower On Demand Unified Communications Solution

CallTower empowers businesses through On Demand Unified Communications. Integrated communications, applications, and devices, makes it easier to find people, launch calls and retrieve messages. CallTower’s cloud-based communications service makes streamlining and improving communications not only possible, but affordable and manageable.

Your business depends on effective communication with colleagues, employees, customers and partners. Today countless options are available – email, instant message, conferencing, presence, voicemail, phone, video and fax to name a few. All can empower your business, but most were not designed to work together. 

 

Unified communications integrates communications, applications, and devices through a common interface to make it easier to find people, launch calls and conferences and retrieve messages. CallTower’s solution goes one step further. By hosting and managing the entire Unified Communications solution in its secure and collocation facilities, CallTower helps companies not only improve employee productivity and customer satisfaction, but save valuable company resources and reduce operating costs, all with an accelerated return on investment. 

The CallTower Unified Communications Solution

Applications/Features: Telephony and messaging, email, chat, mobile devices, web and video

Technologies: Cisco Unified Communications Manager, Microsoft Office Communications Server, Microsoft Exchange Server, ActiveSync, Blackberry and Good Messaging Server

Infrastructure/Services: Advanced ACD/call center, Tier 1 Internet with BGP routing, Cisco powered network, MPLS VPN data connectivity, multiple secure collocation facilities

CallTower’s On Demand Unified Communication solution makes communications simple, fast, effective and reliable. Outsourcing with CallTower means better communications with more time, money and resources to spend focusing on your core business.

• Zero capital expenditure
• Reduced operating expense
• Robust application support
• 100% uptime guarantee
• Productivity enhancement
• Simplified billing
• 24x7x365 customer support
• SAS70 certified

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