CallTower Hosted Communications Service, The Always-On Choice
CallTower Hosted Communications Service, The Always-On Choice

Unified Communication

The CallTower Unified Communications Solution

What is Unified Communications?

Unified Communication (UC) streamlines all of your business communication tools into one simple, fast and efficient communications platform. It integrates data and voice communications, applications, and devices through a common interface to make it easier to find people, launch calls and conferences, retrieve messages and collaborate on projects. CallTower UC solution includes:
 
·             Telephony - CallTower Hosted IP PBX
·             Messaging - CallTower Unified Messaging & Exchange
·             Web, Audio and Video Conferencing - Live Meeting & Conferencing
·             Presence management - Microsoft Office Communications Server
·             Mobility - CallTower Integrated Mobility Solution
·             Contact center - CallTower Hosted UC Contact Centers
·             Collaboration - Live Meeting & SharePoint
Technologies: Advanced ACD/call center, Tier 1 Internet with BGP routing, Cisco powered network, MPLS VPN data connectivity, multiple secure collocation facilities Cisco Unified Communications Manager, Microsoft Office Communications Server, Microsoft Exchange Server, ActiveSync, Blackberry and Good Messaging Server
 
Why Unified Communications?
Your business depends on effective communication with colleagues, employees, customers and partners. Today countless options are available – email, instant message, conferencing, presence, voicemail, business telephone, video and fax to name a few. All can empower your business, but most were not designed to work together. Unified communications integrates communications, applications, and devices through a common interface to make it easier to find people, launch calls and conferences and retrieve messages.
Why Unified Communications as-a-Service?
Unified Communication-as-a-Service (UCaaS) is based on a hosted or on-demand service platform that allows you to integrate all of your enterprise communication tools without the necessary capital expenditure. It is a simple, efficient and affordable way to achieve first-class unified communications for your business.
By hosting and managing the entire Unified Communications solution in its secure and collocation facilities, CallTower helps companies gain access to the newest technology while saving valuable IT and capital resources and focusing on their core competency. Hosted UC also reduces operating costs, all with an accelerated return on investment.
Why CallTower?
CallTower empowers businesses through enterprise-class On Demand Unified Communications as-a-Service (UCaaS). Our hosted unified communications service transforms a company’s data and voice infrastructure into a unified platform that powers communication for your business and provides competitive advantage in today’s market: increased collaboration and productivity along with significant cost savings.
  • Best of Breed Technology
Our feature-rich, comprehensive unified communications solution is based on an end-to-end Cisco® and Microsoft® Unified Communications platforms, allowing business to use the best-of-breed technologies without the necessary capital expenditure. CallTower’s hosted unified communications service makes your communications reliable, scalable and affordable. 
  • Technologies and applications:
·             Cisco® Unified Communications Manager 7.0
·             Microsoft® Office Communications Server
·             Microsoft® Exchange Server 2007
·             CallTower VoiceCube
·             ActiveSync®, Blackberry® and Good® Messaging Server
·             Microsoft® Office LiveMeeting
·             Microsoft® SharePoint
CallTower’s Microsoft Unified Infrastructure/ Communication services makes communication simple, fast, effective and reliable. Outsourcing with CallTower means better communications with more time, money and resources to spend focusing on your core business.
  • Benefits
·             Zero capital expenditure
·             Reduced operating expense
·             Robust application support
·             100% uptime guarantee
·             Productivity enhancement
·             Simplified billing
·             24x7x365 customer support
·             SAS70 certified
 
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