Unified Communication

Messages exist in one place, collaboration is unimpaired by geography, and devices are interchangable.

The goal of unified communications is to improve productivity by simplifying the user experience and making communications more manageable.

To achieve this objective, companies have three choices.

• Purchase, implement, and manage on-premise telephony hardware and software

• Utilize a combination of premise-based and hosted solutions

• Outsource to a service provider who offers the complete solution

Messages exist in one place

Voice mail becomes e-mail.

Voice mail arrives in your Microsoft Office Outlook inbox, right beside your e-mail.  When voice mail becomes e-mail, you can read it or listen to it and forward it just like any e-mail.

Instant messaging becomes presence.

People’s availability, their contact information, and the ability to communicate with them are integrated into your Office Communicator chat window, and always just a click away.

Collaboration is unhibited by geography  

Office Communications Server lets you know who is available regardless of their location

LiveMeeting supports ad-hoc and organized conferencing

Devices are interchangeable

The computer works like a phone.

To call someone, you click on his or her name. The computer places the call from Office Communicator Instant Messaging, Microsoft Office Word, or on a Microsoft Windows SharePoint Services site.

The phone works like a computer.

With Microsoft Unified Communications technologies, you click to initiate a telephone call, click again to launch a conference call, and again to add video functionality. 

Text becomes speech.

Callers can listen to their emails from any phone, 24x7, using text to speech technology.

And it's easy to manage

Managing your users couldn’t be easier.  Through a single portal, you can add users, assign email accounts, and provision mobile support.  Move, add, change and delete capability at your fingertips.